[cisco-voip] Unity Express - Remove prompt after custom greeting

[Paul Choi]

You're going to have to reinstall CUE with Italian as
its primary language. That is the only way you're
going to get a working CUE systems without a lot of
complaining customers.

I've had to upgrade CUE to change the language from UK
English to North American English. It's relatively
painless.


--- Jörg Wesely <joerg.wesely at intact-is.com> wrote:

> Hello,
> 
> we have a Unity Express (2.3.3) on an AIM-module
> with a 12 mailbox-license.
> The system has the English language pack installed,
> because the users
> are English-speaking.
> It's located in Milan, so a custom greeting has been
> recorded in Italian
> for incoming callers. The problem is that after this
> greeting, a prompt
> "Please leave a message..." is played, what's
> confusing for the italian
> callers.
> Is it possible to remove this prompt? Up to now I
> couldn't find a way to
> achieve this. There seems to be no option to supress
> this prompt and the 
> files for prompts and voicemail scripts cannot be
> changed.
> 
> I tried to install Italian as an additional
> language, hoping that I 
> could make It play the prompt in Italian. But I only
> got an error 
> message that no additional language could be
> installed with this license.
> 
> Any ideas?
> 
> thanks in advance
> 
> Jörg
> 
> 
> _______________________________________________
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 



 
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