[cisco-voip] Unity Express - Remove prompt after custom greeting

[Jörg Wesely]

Does that mean I have to choose between confused customers and 
complaining employees who don't understand the TUI? Or is there a way to 
have Italian and English installed?

Regards

Joerg


Paul Choi schrieb:
> You're going to have to reinstall CUE with Italian as
> its primary language. That is the only way you're
> going to get a working CUE systems without a lot of
> complaining customers.
> 
> I've had to upgrade CUE to change the language from UK
> English to North American English. It's relatively
> painless.
> 
> 
> --- Jörg Wesely <joerg.wesely at intact-is.com> wrote:
> 
>> Hello,
>>
>> we have a Unity Express (2.3.3) on an AIM-module
>> with a 12 mailbox-license.
>> The system has the English language pack installed,
>> because the users
>> are English-speaking.
>> It's located in Milan, so a custom greeting has been
>> recorded in Italian
>> for incoming callers. The problem is that after this
>> greeting, a prompt
>> "Please leave a message..." is played, what's
>> confusing for the italian
>> callers.
>> Is it possible to remove this prompt? Up to now I
>> couldn't find a way to
>> achieve this. There seems to be no option to supress
>> this prompt and the 
>> files for prompts and voicemail scripts cannot be
>> changed.
>>
>> I tried to install Italian as an additional
>> language, hoping that I 
>> could make It play the prompt in Italian. But I only
>> got an error 
>> message that no additional language could be
>> installed with this license.
>>
>> Any ideas?
>>
>> thanks in advance
>>
>> Jörg
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
> 
> 
> 
>  
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