[cisco-voip] Unity Express - Remove prompt after custom greeting

[Paul Choi]

According to 

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps5520/prod_release_note09186a0080679b50.html

...


Cisco Unity Express Language Support 

Cisco Unity Express 2.3 supports different languages
for the telephony user interface and the VoiceView
Express user interface. The GUI pages, CLI commands
and the IMAP interface are only available in English. 

One language can be installed on the system at one
time. Table 14 lists the languages that are supported,
and the minimum Cisco Unity Express release required. 


Note In Cisco Unity Express release 2.3.1, only United
States English was supported.
--- Jörg Wesely <joerg.wesely at intact-is.com> wrote:

> Does that mean I have to choose between confused
> customers and 
> complaining employees who don't understand the TUI?
> Or is there a way to 
> have Italian and English installed?
> 
> Regards
> 
> Joerg
> 
> 
> Paul Choi schrieb:
> > You're going to have to reinstall CUE with Italian
> as
> > its primary language. That is the only way you're
> > going to get a working CUE systems without a lot
> of
> > complaining customers.
> > 
> > I've had to upgrade CUE to change the language
> from UK
> > English to North American English. It's relatively
> > painless.
> > 
> > 
> > --- Jörg Wesely <joerg.wesely at intact-is.com>
> wrote:
> > 
> >> Hello,
> >>
> >> we have a Unity Express (2.3.3) on an AIM-module
> >> with a 12 mailbox-license.
> >> The system has the English language pack
> installed,
> >> because the users
> >> are English-speaking.
> >> It's located in Milan, so a custom greeting has
> been
> >> recorded in Italian
> >> for incoming callers. The problem is that after
> this
> >> greeting, a prompt
> >> "Please leave a message..." is played, what's
> >> confusing for the italian
> >> callers.
> >> Is it possible to remove this prompt? Up to now I
> >> couldn't find a way to
> >> achieve this. There seems to be no option to
> supress
> >> this prompt and the 
> >> files for prompts and voicemail scripts cannot be
> >> changed.
> >>
> >> I tried to install Italian as an additional
> >> language, hoping that I 
> >> could make It play the prompt in Italian. But I
> only
> >> got an error 
> >> message that no additional language could be
> >> installed with this license.
> >>
> >> Any ideas?
> >>
> >> thanks in advance
> >>
> >> Jörg
> >>
> >>
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >>
> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>
> > 
> > 
> > 
> >  
> >
>
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