[cisco-voip] Attendant Console and CCM 5.1.1

Justin Steinberg jsteinberg at gmail.com
Sat Feb 24 19:41:53 EST 2007


Didn't read the second part of your question.

I'm pretty sure Call Park is associated to an user by adding them to a user
group named Call Park.  It then associates the Call Park retrieval role.

justin

On 2/24/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> Oh, one thing is says to check is to enable call park retrieval, there is
> no such thing in CCM 5 that I can find... CTI app use is enabled, BTW...
>
> On 2/24/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> >
> > So, I set up a hunt group (just one number in it, the customer just has
> > one attendant)... created the ac user (I created ac as both an end-user and
> > attendant console user), gave the password of 12345... I also associated
> > EVERY phone and the AC Pilot to the ac user...
> >
> > And I can login to AC, but I get the ubiquitous "Initialization of Call
> > Control Failed, retrying..."
> >
> > Yet the troubleshooting for this basically says to check everything I
> > listed...
> >
> >
> >
> > Jonathan
> >
>
>
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