[cisco-voip] Attendant Console after upgrade from 4.3(1) to5.1(1)

[Ruben Montes (Europe)]

Hi,
 
we finally did the upgrade yesterday evening. All went fine except, of course, the Attendant Console...
 
Now we're going to reinstall the new plug-in from the CCM 5.1 server, but I have one question before doing this... The person who uses the AC created a lot of groups with telephone numbers of lot of places,etc... This information, where is it stored: in the CCM or in local? Is this info migrated or the user has to reenter all this information again?
 
Thanks,
 
Ruben

________________________________

De: cisco-voip-bounces at puck.nether.net en nombre de Ruben Montes (Europe)
Enviado el: lun 26/02/2007 18:41
Para: Jonathan Charles
CC: cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] Attendant Console after upgrade from 4.3(1) to5.1(1)



Hi,

 

Yes, I assume worst case, but normally, is it enough with reinstalling the plug-in?

 

Thakns,

 

Ruben

 

________________________________

De: Jonathan Charles [mailto:jonvoip at gmail.com] 
Enviado el: lunes, 26 de febrero de 2007 18:36
Para: Ruben Montes (Europe)
CC: cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] Attendant Console after upgrade from 4.3(1) to 5.1(1)

 

Well, worst case, you will need to re-setup AC...

And we can help you with that... 




Jonathan

On 2/26/07, Ruben Montes (Europe) <Ruben.Montes at eu.didata.com> wrote:

Hi,

 

Thanks... Is this enough? I mean, there's nothing else we should do?

 

________________________________

De: Jonathan Charles [mailto:jonvoip at gmail.com] 
Enviado el: lunes, 26 de febrero de 2007 18:27
Para: Ruben Montes (Europe)
CC: cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] Attendant Console after upgrade from 4.3(1) to 5.1(1)

 

This was posted just a few minutes ago, but it is buried in another thread...

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide09186a00806c51d6.html#wp54434 

You are definitely going to need to update the executable... just go to the new plugins page (after the upgrade) and download the new one (it will automatically uninstall the old one).



Jonathan

On 2/26/07, Ruben Montes (Europe) <Ruben.Montes at eu.didata.com> wrote:

Hi,

 

We're doing an upgrade from 4.3(1) to 5.1(1) tonight. Is the Attendant Console going to work after the upgrade? Or do we need to do any reconfiguration?

 

Do we need to change the executable in the Windows machine running the client?

 

Thanks in advance,

 

Ruben


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