[cisco-voip] Dialing solutions for PC and Phone

[Ryan Ratliff]

The SIP Cisco Unified Personal Communicator (CUPC) that works with CM  
5.x and CUPS (presence server) has a service it adds on a Mac called  
"Dial with CUPC" that does just this (highlight a number and hit  
"meta-)" ).   The Windows version doesn't have such a nifty option  
but you can always use cut and paste.    The neat thing about CUPC vs  
CIPC is that it can operate in either softphone mode or just  
controlling your hard phone.  In "desk phone" mode if you dial digits  
via CUPC it dials them on your desk phone for you.

The Cisco TSP plugin simply adds the TSP driver to the Windows OS  
telephony subsystem so any application can use it.   This is how  
Outlook can use it.

-Ryan

On Feb 28, 2007, at 12:37 PM, Dane wrote:

I seem to recall there is a plugin or something to allow dialing
Outlook contact phone numbers directly without having to actually
punch in the numbers on the phone.  Wasn't that a standard plugin in
CM?

More importantly, can anyone recommend a solution that works with more
then just Outlook?  For instance, you see a phone number in someones
email signature and it is smart enough to allow you to click on it and
dial from your phone.  Or a number embedded in a website or something.

Is there anything like that?  Anything someone uses and can recommend?
  I have some VP's and higher ups asking about it and I just can't keep
up with things as much as I would like.  Not to mention half the time
you find something and well its a company already out of business or
closed or something.  Rather hear from someone actually using
something.
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