[cisco-voip] Dialing solutions for PC and Phone

Ryan Ratliff rratliff at cisco.com
Wed Feb 28 13:57:35 EST 2007


You need CUPS to use CUPC.

-Ryan

On Feb 28, 2007, at 1:39 PM, Ed Leatherman wrote:

Ryan,

Do you need to have CUPS to use personal communicator at all or is it  
only for certain features?


On 2/28/07, Ryan Ratliff < rratliff at cisco.com> wrote:The SIP Cisco  
Unified Personal Communicator (CUPC) that works with CM
5.x and CUPS (presence server) has a service it adds on a Mac called
"Dial with CUPC" that does just this (highlight a number and hit
"meta-)" ).   The Windows version doesn't have such a nifty option
but you can always use cut and paste.    The neat thing about CUPC vs
CIPC is that it can operate in either softphone mode or just
controlling your hard phone.  In "desk phone" mode if you dial digits
via CUPC it dials them on your desk phone for you.

The Cisco TSP plugin simply adds the TSP driver to the Windows OS
telephony subsystem so any application can use it.   This is how
Outlook can use it.

-Ryan


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations


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