[cisco-voip] 4.1(3) > User > Global Directory > Associate Devic toUser > Could not update user. 1
Ryan Ratliff
rratliff at cisco.com
Thu Jan 18 10:06:29 EST 2007
Is this a new AD integration or has it been working? Basically when you
bring up a user we search for the user's profile in the Cisco
OU->CCN->Profiles. If the profile does not exist when you go to update the
user CM will try to create one.
In this case we are trying to create an object
cn=cmillard-profile-{30703231715012007},ou=profiles,ou=CCN,
ou=Cisco,dc=nemours,dc=org.
AD doesn't seem to like this operation. Going by the problem 2001
(no_object) reported I'd make sure your AD schema has been extended properly
and that the containers are correct.
-Ryan
_____
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
Sent: Wednesday, January 17, 2007 10:25 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 4.1(3) > User > Global Directory > Associate Devic
toUser > Could not update user. 1
I've attached the output of a sniffer trace LDAP AddRequest and the
AddResponse showing a "NameErr:" -jason
614 23.140612 LOCAL CISCO 07AC00 LDAP ProtocolOp: AddRequest (8) NEMCCM01
10.20.11.10 IP
Frame: Base frame properties
Frame: Time of capture = 1/17/2007 22:4:51.363
Frame: Time delta from previous physical frame: 0 microseconds
Frame: Frame number: 614
Frame: Total frame length: 404 bytes
Frame: Capture frame length: 404 bytes
Frame: Frame data: Number of data bytes remaining = 404 (0x0194)
ETHERNET: ETYPE = 0x0800 : Protocol = IP: DOD Internet Protocol
ETHERNET: Destination address : 00000C07AC00
ETHERNET: .......0 = Individual address
ETHERNET: ......0. = Universally administered address
ETHERNET: Source address : 001871742D8D
ETHERNET: .......0 = No routing information present
ETHERNET: ......0. = Universally administered address
ETHERNET: Frame Length : 404 (0x0194)
ETHERNET: Ethernet Type : 0x0800 (IP: DOD Internet Protocol)
ETHERNET: Ethernet Data: Number of data bytes remaining = 390 (0x0186)
IP: ID = 0x5030; Proto = TCP; Len: 390
IP: Version = 4 (0x4)
IP: Header Length = 20 (0x14)
IP: Precedence = Routine
IP: Type of Service = Normal Service
IP: Total Length = 390 (0x186)
IP: Identification = 20528 (0x5030)
IP: Flags Summary = 0 (0x0)
IP: .......0 = Last fragment in datagram
IP: ......0. = May fragment datagram if necessary
IP: Fragment Offset = 0 (0x0) bytes
IP: Time to Live = 128 (0x80)
IP: Protocol = TCP - Transmission Control
IP: Checksum = ERROR: CheckSum is 0x0000, Should be 0xAE06
IP: Source Address = 10.20.28.10
IP: Destination Address = 10.20.11.10
IP: Data: Number of data bytes remaining = 370 (0x0172)
TCP: .AP..., len: 350, seq: 699906422-699906772, ack:1964686444, win:65369,
src:52180 dst: 389
TCP: Source Port = 0xCBD4
TCP: Destination Port = LDAP
TCP: Sequence Number = 699906422 (0x29B7B976)
TCP: Acknowledgement Number = 1964686444 (0x751ABC6C)
TCP: Data Offset = 20 (0x14)
TCP: Reserved = 0 (0x0000)
TCP: Flags = 0x18 : .AP...
TCP: ..0..... = No urgent data
TCP: ...1.... = Acknowledgement field significant
TCP: ....1... = Push function
TCP: .....0.. = No Reset
TCP: ......0. = No Synchronize
TCP: .......0 = No Fin
TCP: Window = 65369 (0xFF59)
TCP: Checksum = ERROR: CheckSum is 0x3CB4, Should be 0x6230
TCP: Urgent Pointer = 0 (0x0)
TCP: Data: Number of data bytes remaining = 350 (0x015E)
LDAP: ProtocolOp: AddRequest (8)
LDAP: MessageID
LDAP: ProtocolOp = AddRequest
LDAP: Object Name =
cn=cmillard-profile-{30703231715012007},ou=profiles,ou=CCN,ou=Ci
LDAP: Attribute Type = objectclass
LDAP: Attribute Value = top
LDAP: Attribute Value = ciscoocUserProfile
LDAP: Attribute Type = ciscoatappprofile
LDAP: Attribute Value =
cn=cmillard-CCNProfile-{30703231715012007},ou=profiles, ou=C
LDAP: Attribute Type = ciscoatguid
LDAP: Attribute Value = -{30703231715012007}
LDAP: Attribute Type = ciscoatprofileowner
LDAP: Attribute Value = cmillard
00000: 00 00 0C 07 AC 00 00 18 71 74 2D 8D 08 00 45 00 .......qt-..E.
00010: 01 86 50 30 00 00 80 06 00 00 0A 14 1C 0A 0A 14 .?P0..?.........
00020: 0B 0A CB D4 01 85 29 B7 B9 76 75 1A BC 6C 50 18 ...?)vu.lP.
00030: FF 59 3C B4 00 00 30 82 01 5A 02 01 0A 68 82 01 Y<..0?.Z...h?.
00040: 53 04 55 63 6E 3D 63 6D 69 6C 6C 61 72 64 2D 70 S.Ucn=cmillard-p
00050: 72 6F 66 69 6C 65 2D 7B 33 30 37 30 33 32 33 31 rofile-{30703231
00060: 37 31 35 30 31 32 30 30 37 7D 2C 6F 75 3D 70 72 715012007},ou=pr
00070: 6F 66 69 6C 65 73 2C 6F 75 3D 43 43 4E 2C 6F 75 ofiles,ou=CCN,ou
00080: 3D 43 69 73 63 6F 2C 64 63 3D 6E 65 6D 6F 75 72 =Cisco,dc=nemour
00090: 73 2C 64 63 3D 6F 72 67 30 81 F9 30 28 04 0B 6F s,dc=org00(..o
000A0: 62 6A 65 63 74 63 6C 61 73 73 31 19 04 03 74 6F bjectclass1...to
000B0: 70 04 12 63 69 73 63 6F 6F 63 55 73 65 72 50 72 p..ciscoocUserPr
000C0: 6F 66 69 6C 65 30 81 82 04 11 63 69 73 63 6F 61 ofile0?..ciscoa
000D0: 74 61 70 70 70 72 6F 66 69 6C 65 31 6D 04 6B 63 tappprofile1m.kc
000E0: 6E 3D 63 6D 69 6C 6C 61 72 64 2D 43 43 4E 50 72 n=cmillard-CCNPr
000F0: 6F 66 69 6C 65 2D 7B 33 30 37 30 33 32 33 31 37 ofile-{307032317
00100: 31 35 30 31 32 30 30 37 7D 2C 6F 75 3D 70 72 6F 15012007},ou=pro
00110: 66 69 6C 65 73 2C 20 6F 75 3D 43 43 4E 2C 6F 75 files, ou=CCN,ou
00120: 3D 43 69 73 63 6F 2C 20 6F 75 3D 4E 65 6D 6F 75 =Cisco, ou=Nemou
00130: 72 73 20 55 73 65 72 73 2C 64 63 3D 6E 65 6D 6F rs Users,dc=nemo
00140: 75 72 73 2C 64 63 3D 6F 72 67 30 25 04 0B 63 69 urs,dc=org0%..ci
00150: 73 63 6F 61 74 67 75 69 64 31 16 04 14 2D 7B 33 scoatguid1...-{3
00160: 30 37 30 33 32 33 31 37 31 35 30 31 32 30 30 37 0703231715012007
00170: 7D 30 21 04 13 63 69 73 63 6F 61 74 70 72 6F 66 }0!..ciscoatprof
00180: 69 6C 65 6F 77 6E 65 72 31 0A 04 08 63 6D 69 6C ileowner1...cmil
00190: 6C 61 72 64 lard
615 23.140612 00135FCD4400 LOCAL LDAP ProtocolOp: AddResponse (9)
10.20.11.10 NEMCCM01 IP
Frame: Base frame properties
Frame: Time of capture = 1/17/2007 22:4:51.363
Frame: Time delta from previous physical frame: 0 microseconds
Frame: Frame number: 615
Frame: Total frame length: 198 bytes
Frame: Capture frame length: 198 bytes
Frame: Frame data: Number of data bytes remaining = 198 (0x00C6)
ETHERNET: ETYPE = 0x0800 : Protocol = IP: DOD Internet Protocol
ETHERNET: Destination address : 001871742D8D
ETHERNET: .......0 = Individual address
ETHERNET: ......0. = Universally administered address
ETHERNET: Source address : 00135FCD4400
ETHERNET: .......0 = No routing information present
ETHERNET: ......0. = Universally administered address
ETHERNET: Frame Length : 198 (0x00C6)
ETHERNET: Ethernet Type : 0x0800 (IP: DOD Internet Protocol)
ETHERNET: Ethernet Data: Number of data bytes remaining = 184 (0x00B8)
IP: ID = 0x8254; Proto = TCP; Len: 184
IP: Version = 4 (0x4)
IP: Header Length = 20 (0x14)
IP: Precedence = Routine
IP: Type of Service = Normal Service
IP: Total Length = 184 (0xB8)
IP: Identification = 33364 (0x8254)
IP: Flags Summary = 2 (0x2)
IP: .......0 = Last fragment in datagram
IP: ......1. = Cannot fragment datagram
IP: Fragment Offset = 0 (0x0) bytes
IP: Time to Live = 127 (0x7F)
IP: Protocol = TCP - Transmission Control
IP: Checksum = 0x3DB0
IP: Source Address = 10.20.11.10
IP: Destination Address = 10.20.28.10
IP: Data: Number of data bytes remaining = 164 (0x00A4)
TCP: .AP..., len: 144, seq:1964686444-1964686588, ack: 699906772,
win:65061, src: 389 dst:52180
TCP: Source Port = LDAP
TCP: Destination Port = 0xCBD4
TCP: Sequence Number = 1964686444 (0x751ABC6C)
TCP: Acknowledgement Number = 699906772 (0x29B7BAD4)
TCP: Data Offset = 20 (0x14)
TCP: Reserved = 0 (0x0000)
TCP: Flags = 0x18 : .AP...
TCP: ..0..... = No urgent data
TCP: ...1.... = Acknowledgement field significant
TCP: ....1... = Push function
TCP: .....0.. = No Reset
TCP: ......0. = No Synchronize
TCP: .......0 = No Fin
TCP: Window = 65061 (0xFE25)
TCP: Checksum = 0x59DD
TCP: Urgent Pointer = 0 (0x0)
TCP: Data: Number of data bytes remaining = 144 (0x0090)
LDAP: ProtocolOp: AddResponse (9)
LDAP: MessageID
LDAP: ProtocolOp = AddResponse
LDAP: Result Code = No Such Object
LDAP: Matched DN = DC=nemours,DC=org
LDAP: Error Message = 0000208D: NameErr: DSID-031001BD, problem 2001
(NO_OBJECT), da
00000: 00 18 71 74 2D 8D 00 13 5F CD 44 00 08 00 45 00 ..qt-.._D...E.
00010: 00 B8 82 54 40 00 7F 06 3D B0 0A 14 0B 0A 0A 14 ..?T at ..=......
00020: 1C 0A 01 85 CB D4 75 1A BC 6C 29 B7 BA D4 50 18 ...?u.l)P.
00030: FE 25 59 DD 00 00 30 84 00 00 00 8A 02 01 0A 69 %Y..0?...?...i
00040: 84 00 00 00 81 0A 01 20 04 11 44 43 3D 6E 65 6D ?..... ..DC=nem
00050: 6F 75 72 73 2C 44 43 3D 6F 72 67 04 69 30 30 30 ours,DC=org.i000
00060: 30 32 30 38 44 3A 20 4E 61 6D 65 45 72 72 3A 20 0208D: NameErr:
00070: 44 53 49 44 2D 30 33 31 30 30 31 42 44 2C 20 70 DSID-031001BD, p
00080: 72 6F 62 6C 65 6D 20 32 30 30 31 20 28 4E 4F 5F roblem 2001 (NO_
00090: 4F 42 4A 45 43 54 29 2C 20 64 61 74 61 20 30 2C OBJECT), data 0,
000A0: 20 62 65 73 74 20 6D 61 74 63 68 20 6F 66 3A 0A best match of:.
000B0: 09 27 44 43 3D 6E 65 6D 6F 75 72 73 2C 44 43 3D ..'DC=nemours,DC=
000C0: 6F 72 67 27 0A 00 org'..
_____
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
Sent: Wednesday, January 17, 2007 10:04 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 4.1(3) > User > Global Directory > Associate Device
toUser > Could not update user. 1
We are AD integrated with 4.1(3)SR4d. I went to associate a device to a user
and got this after selecting the device and pressing Update to Associate 1
Device
Any ideas?
Error
The following error occurred while trying to load the requested page.
Could not update user. 1
________________________________________________________
Error No: -32
Error Description:
_____
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