[cisco-voip] CCM 5 and Exchange 12

[Ryan Ratliff]

Remember regions set the codec between the sites, and it is only the  
max codec at that.  If calls come from a device that only supports g. 
729 even if the region is set to g.711 since g.729 uses less  
bandwidth than g.711 the call will use g.729.

You need to look at the region both devices are in (vm port/trunk and  
calling phone) and check the codec between the two.

-Ryan

On Jul 3, 2007, at 12:12 AM, Louis Koekemoer ((ZA)) wrote:

I have a customer that is running CCM 5 and Exchange 12 for VM. 3  
sites in a centralized cenario. Only the Main site has voicemail.  
When any of the other 2 sites call the main site’s VM, it just gets a  
fast busy tone. I tested and it come as G.729, although in the  
respective regions VM is set to G.711. Any ideas?



Louis

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