[cisco-voip] Help

[Matt Slaga (US)]

Are your gateways H323 or MGCraP?  If they are H323, check your voip dial peers to ensure they have taken into account the new IP address.

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Ocampo, Walter
Sent: Mon 7/9/2007 1:40 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Help



Good afternoon,

 

We moved one of the call manager server (7845) running version 4.1.3 ES94 from one location to another location.

The IP address was changed. we had some problems running the DBL helper but the problem apparently was fixed.

We created a test call manager group to register some phones. The phones register to this server  but they cannot make any inbound or outbound calls. The worst scenario is when I try to add any lines or reset the phone. They do not do anything. Now TAC sent us a newer DB Helper which we are running now.

Does anyone got in to this issue before?

Any help will be appreciate. 

 

Regards,

 

Walter Ocampo

System Network Analyst

Office of Information Technology

540 S.E 3rd. Ave, Suite 300

Fort Lauderdale, FL 33301

(954) 357 8041 Cell (954) 632 8228

wocampo at broward.org <mailto:wocampo at broward.org> 

 




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