[cisco-voip] Help with CDR Export

Rhodes, Geoff GRhodes at rbh.com
Wed Jul 11 09:48:23 EDT 2007


I'm trying to run some reports for HR on a secretary and her calls.  All
I want to get is a listing of all the calls the received and made during
a time period.  Doing a CDR search gives me tons of info, but I can't
figure out the layout of the .TXT file.  It's actually been easier to
just do a CDR export and pull it into Excel, sort the data and grab just
the records I need. 
 
The problem is the DateTime fields.  Anyone have a formula to change
this to a date HR can read?  I assume it's something like the number of
seconds since Call Manager was born, but any help is appreciated.
 
I know there has been discussions on here before about Call Manager's
reporting, but I wanted to say it again, it's really overly complicated.
Has anyone done anything using Crystal Reports against the CDR database?
I wonder if that would be easier?
 
Thanks in advance....
 
Geoff Rhodes
Director, Information Technology
Robinson, Bradshaw & Hinson, P.A.
704 / 377-8188
grhodes at rbh.com
 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070711/07ef1d5a/attachment.html 


More information about the cisco-voip mailing list