[cisco-voip] Remotely Get Screenshot of Phone Display

[Lund, John]

Hope I didn't hijack this thread but...

Yes, we have been doing it for several years....now after the upgrade to 5.1 (from 4.1.3) it no longer works. <CiscoIPPhoneError Number="4" />
The phone is associated with my username and I can get to the ccmuser page just fine.

Thanks,
john


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of MILLAN David
Sent: Thursday, July 26, 2007 2:19 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Remotely Get Screenshot of Phone Display

Hello:

You have to use the username and password in CCM of the remote telephone's user.

Regards,

David.


________________________________
De: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] En nombre de Lund, John
Enviado el: miércoles, 25 de julio de 2007 21:18
Para: cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] Remotely Get Screenshot of Phone Display
I          I've got the same problem and do have users associated with the phones.....  <CiscoIPPhoneError Number="4" />   Worked before we upgraded from 4.1.3 to 5.1

Thanks,

John Lund

University of Wisconsin - Eau Claire
Learning and Technology Services
Eau Claire, WI 54701
715-836-5959 - lundjc at uwec.edu<mailto:lundjc at uwec.edu>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Louis Marascio (lmarasci)
Sent: Wednesday, July 25, 2007 1:43 PM
To: Mike Reilly; Keith Klevenski; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Remotely Get Screenshot of Phone Display

You have to have a user defined that is assocaited with that device.

________________________________
From: Mike Reilly [mailto:reillyipt at gmail.com]
Sent: Wednesday, July 25, 2007 1:42 PM
To: Louis Marascio (lmarasci); Keith Klevenski; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Remotely Get Screenshot of Phone Display
WHen i put in a phone ip -> I get prompted for username and password. Tried CCMAdministrator (CM 5.1) I get this error
  <CiscoIPPhoneError Number="4" />
----- Original Message -----
From: Louis Marascio (lmarasci)<mailto:lmarasci at cisco.com>
To: Keith Klevenski<mailto:keith.klevenski at rig.net> ; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Tuesday, July 24, 2007 9:16 AM
Subject: Re: [cisco-voip] Remotely Get Screenshot of Phone Display

Use the following URL:

http://phoneIP/CGI/Screenshot

Best regards,

Louis

________________________________
From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Keith Klevenski
Sent: Tuesday, July 24, 2007 11:07 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Remotely Get Screenshot of Phone Display
I know there is a way to grab a screenshot of a phone remotely, but my laptop was stolen and I had the instructions on the hard drive.  It was not a 3rd party product or anything, it was a somewhat clumsy and manual way to basically get a screenshot of a remote phone from a moment in time (not a real time view of the screen, but just a screenshot).

Anyone have the steps on how to do this?

Thanks!

Keith Klevenski
IP Telephony Engineer
RigNet Inc.
1880 S. Dairy Ashford
Suite 300
Houston, TX 77077
Office:   +1 281.674.0702
Mobile:  +1 713.677.3925
http://www.rig.net<http://www.rig.net/>

"Extending the power of your knowledge"

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