Hi, this how to talk how disable call-waiting for always use the second line for consult transfer: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800945a6.shtml This is for CallManager but i want disable call-waiting for my 7960 ip phone in the CCME. any of you know how to do this? thanks :tele