[cisco-voip] IPCC Wallboard

[Brad Rogers]

Here it is attached as a zip,  Just in case you couldn't get it.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brad Rogers
Sent: Thursday, June 14, 2007 1:17 PM
To: DUNCAN, W B.; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IPCC Wallboard

 

Attached is a web page that we use.  You'll have to adjust it for your
environment.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Thursday, June 14, 2007 12:53 PM
To: DUNCAN, W B.; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IPCC Wallboard

 

Can you just should the Real time reports off the admin page?

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of DUNCAN, W B.
Sent: Thursday, June 14, 2007 10:49 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCC Wallboard

 

We just put a IPCC Express Call Center on our Help Desk and I would like
to get them better access to real-time queue statistics by adding an LCD
wallboard.  I have received a few quotes from companies, but their
software is geared for larger call centers and thus too expensive.  Our
help desk is very small (a max of 10 people).  Does anyone know of a low
cost / free real-time control software for LCD lightboards?

 

Thanks as always,

W. Brian Duncan

Coordinator of Telecommunications

Ozarks Technical Community College

 

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