[cisco-voip] using DND in a CCM4-2 environment

[Matthew Saskin]

errr, correction.  it's on new product hold until late july :-\

-matt

Matthew Saskin wrote:
> Good to know, too bad FCS was delayed until late July last I heard.
> 
> It seems that with CM6 and the introduction of the 7931 Cisco is trying 
> very hard to replicate small pbx/key system functionality that has been 
> missing from CallManager for a while.  Plus that whole one-box small 
> business version :)
> 
> -matt
> 
> Ryan Ratliff wrote:
>> For what's it's worth my CM 6 phone has a DND button (that works) and  
>> I know I'm not an IPMA manager :)
>>
>> -Ryan
>>
>> On Jun 14, 2007, at 9:26 AM, Erik Erasmus (E) wrote:
>>
>>
>> Hi Ryan
>>
>> Ryan -- it baffles me too. I think customers are used to the way PBX
>> systems work. The person wanting it probably wants to let the phone
>> ring without sending it to any cover like voicemail or another
>> extension and they don't want to use the volume because it is not 1
>> click away -- plus if you use the volume -- there is no indication on
>> the phone screen later that the ringer was set to a low volume and I
>> guess they can argue that this way they can forget to turn the volume
>> up again
>>
>>
>> I personally understand how to work without it -- it is strange though
>> that Cisco don't try and copy some of these simple features from the
>> PBX world and simply make the phone silent when it rings if you
>> enabled your DND
>>
>> If I remember correctly - setting volume to minimum level -- will
>> still be audible
>>
>>
>>
>> Erik
>>
>>
>>
>>
>>
>>
>> -----Original Message-----
>> From: Ryan Ratliff [mailto:rratliff at cisco.com]
>> Sent: Thursday, June 14, 2007 3:22 PM
>> To: Erik Erasmus (E)
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] using DND in a CCM4-2 environment
>>
>> What's your goal for using the DND?
>>
>> In IPMA DND either silences the ringer on the manager's phone (shared
>>
>> line) or makes the call ring on the assistant (proxy).
>>
>> For non-IPMA users you have CFwdAll and the volume buttons to achieve
>>
>> both.  I'm afraid the actual DND softkey will be greyed out if you
>> put it on a non-IPMA manager's phone.
>>
>> -Ryan
>>
>> On Jun 14, 2007, at 8:06 AM, Erik Erasmus (E) wrote:
>>
>> Hi Does any know if it is possible to use DND in a CCM 4-2
>> environment on normal phones - not IPMA manager or assistant phones
>>
>>
>>
>>
>>
>>
>>
>> Or a ref to any docs explaining how to make it work
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Erik Erasmus
>>
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