[cisco-voip] MOH Attendant Console

Reto Gassmann voip at mrga.ch
Thu Jun 28 08:41:01 EDT 2007


Hi Scott

I changed my MOH to Multicast and it got a bit better. I now the first two
callers hear the MOH from the beginning. The third caller joins the then the
first stream. So it looks like there are only two streams available.

Thanks for help
Reto

Zitat von "Voll, Scott" <Scott.Voll at wesd.org>:

> I'm guessing you're using Multicast.
> 
> I would think if you used Unicast MOH then it should start at the
> beginning.
> 
> Scott
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Reto Gassmann
> Sent: Tuesday, June 26, 2007 11:12 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] MOH Attendant Console
> 
> Good morning everyone
> 
> we have a CM 4.2(3) and set up the queue for our Attendant console user.
> So if
> all lines are busy, the next caller comes to the queue, where an
> announcement
> from MOH is played.
> Now the only problem is, the announcement does not start from the
> beginning for
> the second, third,... caller in the queue.
> Is there a way to start the announcment from the beginning for every
> caller?
> 
> Thanks for help
> Reto
> 
> 
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