[cisco-voip] 7911 factory default reset

Mon May 28 03:22:01 EDT 2007

Without a TFTP server, you'd have a helluva time
getting your phone to do anything after a factory
reset lemme tell ya.

You must setup the tftp-server statements underneath
CCME or you won't get very far.

Paul

--- keli at carocomp.ro wrote:

> Then I hope this page has got a typo on it:
>
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/prod_installation_guide09186a00807b806b.html
> since I've got CME 4.0(2), but the closest match of
> firmware I've  
> found is something with files having 8-0-3-33
> versions
> 
> Then again, it MIGHT have been related to
> network-locale settings,  
> that was (accidentally maybe?) set to IT for the
> first position  
> (though US for the rest) - when I verified #sh
> telephony-service
> 
> Anyway, 7906/7911 phones are a PITA, compared to the
> 7905 series. Who  
> says, you need a tftp server for the factory reset
> of a lousy phone  
> anyway? ... [/rant]
> 
> thanks for all the answers,
>    Zoltan
> 
> ("Daniel A. Abelski" <daniel.abelski at gmail.com>):
> 
> > its the load file
> >
> > Here
> >
>
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/prod_installation_guide09186a00807aae21.html
> >
> > it is said:
> >
> > When configuring the load command for  Java-based
> IP phones, such as
> > the Cisco Unified IP Phone 7906G, 7911G, 7941G,
> 7941GE, 7961G, 7961GE,
> > 7970G, and 7971G, configure only the filenames
> that are marked with an
> > asterisk (*) in the table below.
> >
> > and here for different ver. of firmware.
> >
> > SCCP11.7-2-1-0S.loads*
> > term06.default.loads term11.default.loads
> > cvm11.7-2-0-66.sbn
> > jar11.7-2-0-66.sbn
> > dsp11.1-0-0-73.sbn
> > apps11.1-0-0-72.sbn
> > cnu11.3-0-0-81.sbn
> >
> >
> > SCCP11.8-0-3S.loads*
> > term06.default.loads
> > term11.default.loads
> > cvm11sccp.8-0-2-25.sbn
> > jar11sccp.8-0-2-25.sbn
> > dsp11.1-1-2-26.sbn
> > apps11.1-1-2-26.sbn
> > cnu11.3-1-2-26.sbn
> >
> >
> > SIP11.8-2-1S.loads*
> > term06.default.loads
> > term11.default.loads
> > apps11.8-0-2-55.sbn
> > cnu11.8-2-0-55.sbn
> > cvm11sip.8-2-0-55.sbn
> > dsp11.8-2-0-55.sbn
> > jar11sip.8-0-2-25.sbn
> >
> > So. You need the SIP11.8-2-1S.loads file and you
> should add to config
> >
> > load 7906 SCCP11.7-2-1-0S     for example
> >
> > 2007/5/27, keli at carocomp.ro <keli at carocomp.ro>:
> >> In the mean time, this sort-of turned out to be
> the problem.
> >>
> >> The phone is connected to a CCME, and the router
> did not have the
> >> proper firmware files loaded. Once I did that,
> this phone recovered.
> >>
> >> However, since I uploaded a newer firmware, that
> what was on the
> >> phones, I restarted all the phones, and now I
> have a different phone
> >> going crazy.
> >>
> >> It can access the tftp server, it can download
> all the firmware files,
> >> but then it just keeps rebooting, with
> "Resetting..." appearing once
> >> in a while on the phone. It has this loop, where
> it's powering up once
> >> with a checkmark, once with an X in that
> lower-left corner of the
> >> screen and keeps rebooting continuously.
> >>
> >> It has power, it gets DHCP, it's in the proper
> VLAN, the PC after it
> >> is working ok etc ...
> >>
> >> In the CCME telephony-service config, what is the
> proper filename for
> >> load 7911 ????
> >> since I've seen various configs on the net, some
> claiming the jar
> >> file, some the SCCP and even some the apps file.
> Does anybody know for
> >> sure?
> >>
> >> thanks,
> >>   Zoltan
> >>
> >> Quoting Paul Choi <asobihoudai at yahoo.com>:
> >>
> >>> Can your phone talk to the tftp server properly?
> >>>
> >>>
> >>> --- keli at carocomp.ro wrote:
> >>>
> >>>> Hi!
> >>>>
> >>>> I have a 7911G phone, with POE, that had
> problems
> >>>> starting up - got
> >>>> stock in the DHCP phase. It seemd like bad
> cabling,
> >>>> but it behaved the
> >>>> same plugged directly into the switch (Cisco
> POE
> >>>> switch).
> >>>>
> >>>> So I tried a factory reset, but it won't
> recover.
> >>>> I'm not sure wether
> >>>> I completed the procedure correctly though:
> >>>>   - reset the phone with the # pressed
> >>>>   - then press 123456789*#0 in sequence
> >>>>
> >>>> The prone now enters the "Upgrading" phase,
> reboots,
> >>>> with a circle
> >>>> icon (bullet?) in the lower left corner (where
> >>>> normally a checked
> >>>> checkbox resides) then it begins the upgradeing
> >>>> proces all over again.
> >>>>
> >>>> In the mean time, it recieves an IP adress from
> DHCP
> >>>> and can be pinged
> >>>> for a shor while.
> >>>>
> >>>> How do I exit this loop?
> >>>>
> >>>> thanks,
> >>>>    Zoltan
> >>>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>
>
____________________________________________________________________________________
> >>> Don't pick lemons.
> >>> See all the new 2007 cars at Yahoo! Autos.
> >>> http://autos.yahoo.com/new_cars.html
> >>>
> >>
> >>
> >>
> >>
>
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> >
> >
> > -- 
> > Regards,                    |        Ð¡
> Ð£Ð²Ð°Ð¶ÐµÐ½Ð¸ÐµÐ¼,
> > Daniel A. Abelski        |       
> ÐÐ±ÐµÐ»ÑŒÑÐºÐ¸Ð¹ Ð”Ð°Ð½Ð¸Ð¸Ð»
> ÐÐ»ÐµÐºÑÐ°Ð½Ð´Ñ€Ð¾Ð²Ð¸Ñ‡
> 
> 
> 
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