[cisco-voip] Different ring types for internal/external calls

Lelio Fulgenzi lelio at uoguelph.ca
Thu Oct 18 14:34:50 EDT 2007


Sure - it will work with that too. If your PSTN calls are not directed to an 
auto-attendant and are DIDs, that's even better.

...funny thing is, I can't find that service parameter now!

----- Original Message ----- 
From: "Erik Stillman" <erik.stillman at shearman.com>
To: <lelio at uoguelph.ca>; <cisco-voip at puck.nether.net>
Sent: Thursday, October 18, 2007 2:25 PM
Subject: RE: [cisco-voip] Different ring types for internal/external calls


> Thanks Lelio, but this request is for the phones to ring differently
> when called from the PSTN.
>
> -Erik
>
> -----Original Message-----
> From: "Lelio Fulgenzi" <lelio at uoguelph.ca>@SHSDOMAIN
> Sent: Thursday, October 18, 2007 1:35 PM
> To: Erik Stillman; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Different ring types for internal/external
> calls
>
> As long as you are using a CTI based autoattendant like IPCC Express or
> Unity Express than this should be doable. There is an enterprise or
> system parameter that differentiates external calls with a double ring.
>
> If you are using Unity, then you are out of luck because it uses SCCP
> and transfers calls as if a user is transferring them.
>
> ----- Original Message -----
> From: "Erik Stillman" <Erik.Stillman at Shearman.com>
> To: <cisco-voip at puck.nether.net>
> Sent: Thursday, October 18, 2007 1:12 PM
> Subject: [cisco-voip] Different ring types for internal/external calls
>
>
>> Hey guys, I've got a hot one here. Request has come in to
> differentiate
>> calls by ring type.
>>
>> Is there anything I can do in CCM4.2 to achieve this?
>>
>> Any help would be great. Thanks!
>>
>> -Erik
>>
>>
>>
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