[cisco-voip] Shared Line Usage [pickup group on hunt pilots in 6.x]

Wed Apr 2 21:04:47 EDT 2008

I noticed that the pickup group parameter on Hunt Pilots is still MIA on
CUCM 6.x

This same procedure works in 6.1 confirmed.

Why wouldn't this just become a standard feature if the "hack" is needed
for 4.x?

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Buchanan
Sent: Thursday, April 03, 2008 7:41 AM
To: Nick Griffin; Gregory, Christopher D.
Cc: cisco-voip at puck.nether.net; Matthew Loraditch
Subject: Re: [cisco-voip] Shared Line Usage

To make a Hunt Pilot a member of a Call Pickup Group, do the following:

1.       Go into System, Enterprise Parameters.

2.       Go down to Cisco Support Use 1 and set the parameter as
CSCsb42763.

This allows a Hunt Pilot to have a call pickup group assigned.

Thanks,

James

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Griffin
Sent: Wednesday, April 02, 2008 4:19 PM
To: Gregory, Christopher D.
Cc: cisco-voip at puck.nether.net; Matthew Loraditch
Subject: Re: [cisco-voip] Shared Line Usage

Amen!

It's not specific to AC. I've used BC HG to provide an overhead ring via
an FXS port, while also needing it ringing on phones without the
limitation of the one call on the FXS port. Works ok. There are some
caveats with pickup groups on calls distributed via a hunt group, but I
believe there's a service parameter you can enable to make the HP member
of the PG. 

On Wed, Apr 2, 2008 at 3:49 PM, Gregory, Christopher D.
<Christopher.Gregory at blackbox-vs.com> wrote:

No, no genius, just poor phone guys stuck in some God-forsaken place
once with an impossible customer with impossible requirements on a
Friday afternoon at 5:00 when you have to drive 4 hours to get back
home. 

Hope it works out for ya :) 

Chris 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew
Loraditch

Sent: Wednesday, April 02, 2008 1:24 PM

To: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] Shared Line Usage

You sir are a genius, that was staring at me and I totally missed it!
Thanks a  million!!

Matthew Loraditch

Helion Automotive Technologies

From: Gregory, Christopher D.
[mailto:Christopher.Gregory at blackbox-vs.com] 
Sent: Wednesday, April 02, 2008 3:38 PM
To: Matthew Loraditch
Subject: RE: [cisco-voip] Shared Line Usage

Oh no, under Line Groups, you can configure a new hunt group in a
variety of ways: 

Circular, top down, and broadcast

________________________________

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com] 
Sent: Wednesday, April 02, 2008 12:37 PM
To: Gregory, Christopher D.
Subject: RE: [cisco-voip] Shared Line Usage

CM 4.2. I thought Broadcast Hunting was only for the Attendant Console
Users?

Matthew Loraditch

Helion Automotive Technologies

From: Gregory, Christopher D.
[mailto:Christopher.Gregory at blackbox-vs.com] 
Sent: Wednesday, April 02, 2008 3:13 PM
To: Matthew Loraditch; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Shared Line Usage

Matthew, 

Why couldn't you use a hunt group with broadcast hunting. This
effectively rings all phones at the same time with first to answer. 

What version of Call Manager you running

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew
Loraditch
Sent: Wednesday, April 02, 2008 12:07 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Shared Line Usage

Ok so I'm trying to make sure I am doing this the best way possible.

I have a large number of users, I need all of their phones to have a
shared line that rings simultaneously on each phone.

To do this I should add a DN on each phone in the same partition and
then change the Multiple Call/Call Waiting Numbers to be sufficiently
large enough to ensure that the shared line does not go busy?

Does this sound right?

I would really much rather do a hunt group but  that's not really an
option.

Matthew Loraditch

Helion Automotive Technologies

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