[cisco-voip] Anybody seen DataBase corruption on 5.1.2.X before?

Thorsten.Mayr at barclayscapital.com Thorsten.Mayr at barclayscapital.com
Tue Apr 8 09:45:55 EDT 2008


I agree, but I can see the "new configuration" on the publisher's
database, so what made the DB change?
I can see that replication is broken though as change notifications are
queuing up in memory (~350) at the current state... Not good.

Here is what I don't understand:

 EM users were logged on, whatever happened to the DB over the weekend,
changes do not get distributed to the phone unless you log off and log
back on
-side note to, if you make a change to the phone whilst an EM user is
logged on, the phone does change instantly... So something odd must have
happened to phone and UDP

It seems like every reference in the DB referencing that one particular
phone button template must have gotten screwed... No matter what device
(UDP or phone).

Next problem is, how do I reboot the cluster (if that is what I have to
do) - we do have the bug where the reboot of the pub causes the
subscribers to ccm service to core....  (5.1.2.2102-1)

Any ideas much appreceated :)

Also what can we expect from the qeued up change notifications? More
phoens changing their templates or worse things? 

Thx
T

> -----Original Message-----
> From: Wes Sisk [mailto:wsisk at cisco.com] 
> Sent: Tuesday, April 08, 2008 2:11 PM
> To: Mayr, Thorsten: IT (LDN)
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Anybody seen DataBase corruption on 
> 5.1.2.X before?
> 
> Thorsten,
> 
> This sounds like your database replication was not working.  
> This would cause subscriber database to contain different 
> data that publisher or other subscriber databases.
> http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/
> products_tech_note09186a00809643e8.shtml
> 
> /Wes
> 
> Thorsten.Mayr at barclayscapital.com wrote:
> > Guys,
> >
> > Just wondering if anybody seen anything like that before:
> >
> > Phones lose connectivity to subscriber (memory leak - still 
> trying to 
> > find out what triggered them to failover in the end) and 
> fail over to 
> > their backup subscriber.
> > When the phones come back up, their phone button template is 
> > different, same for the device profiles.
> >
> > All devices (UDP's/Phones) that were configured with a particular 
> > phone button template changed to a different phone button 
> template....
> > some sort of database corruption must have happened... Anybody ever 
> > seen the DB on a CUCM 5.1.X morphing in such a way?
> >
> > Just interested if there is any knowledge relating to 
> similar issues 
> > maybe..
> >
> > In case, pls let me know
> >
> > Thanks
> > Thorsten
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This e-mail may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unless specifically indicated, this e-mail is not an offer to buy or sell or a solicitation to buy or sell any securities, investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Barclays. Any views or opinions presented are solely those of the author and do not necessarily represent those of Barclays. This e-mail is subject to terms available at the following link: www.barcap.com/emaildisclaimer. By messaging with Barclays you consent to the foregoing.  Barclays Capital is the investment banking division of Barclays Bank PLC, a company registered in England (number 1026167) with its registered office at 1 Churchill Place, London, E14 5HP.  This email may relate to or be sent from other members of the Barclays Group.
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