[cisco-voip] 911 mis dial issues

[Scot Gossen]

If I didn't misinterpret your question, I am assuming you use a 9 for an outside line and your users are accidentally dialing 911??? When we have clients that have a lot of users "fat fingering" 911, we will disable the ability to dial 911 (without the lead 9) and only allow 9.911. 

Now if you are simply wanting to dial 95.yadda yadd yadda ("95" for the outside line) from experience your users will become disgruntled having to dial more digits.

-Go0se

"Leetun, Rob" <rleetun at bouldercounty.org> wrote:                        Hi,
   
  Has anyone moved away from dialing just a ‘9’ to dialing ‘95’ or something similar for an outbound line?  Management here does not want to give up the ‘9’ number.
   
  Cheers!
   
  Rob Leetun
  Network Administrator
  Boulder County IT
  303-441-3866
  rleetun at bouldercounty.org
   
  "Live life, don't let life live you."
   
  
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