[cisco-voip] Cisco VoIP Call recording

Thorsten.Mayr at barclayscapital.com Thorsten.Mayr at barclayscapital.com
Thu Apr 24 07:08:54 EDT 2008


I'd go for something that can do skinny and doesn't rely on CTI
event's...
Really depends on the version of CallManager you are on as well. But if
u r going to be stuck on v. 5.X for a while go for something that can
record on skinny.
 
CUCM Clusters on 45-H2's are limited to 10K CTI event's as well. So
depending on the size of your cluster you might find yourself in scaling
trouble, especially if you are also running ARC or comparable....

There are several vendors out there: Nice, Cybertech just to name two


cheers
T

> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of 
> Perera, Manoj (GE, Corporate)
> Sent: Thursday, April 24, 2008 10:51 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Cisco VoIP Call recording
> 
> We are looking for good call recording application and I 
> found call-replay on web. Anyone in this group using this 
> product? Or Are there any good product which can integrate 
> with Cisco IPT service?
>  
> http://www.call-replay.com/
>  
> Thanks,
> MP
>  
>  
> 
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