[cisco-voip] CUCM 6.1 Toggle Active Call

Nick Griffin nick.jon.griffin at gmail.com
Mon Apr 28 11:48:29 EDT 2008


I've got an issue thats got me a bit stumped. I suspect it could be relating
to privileges CSS/Partitions but I'm not sure at this point. The symptom is
that when a user is on an active call ( say checking voicemails for example
) and they get another call, the second call is not available to answer, ie
the toggle button via the up and down blue arrow key is unavailable. Has
anyone ran into this issue? They are unable to handle the second call, until
the current active call is handled.

Thoughts appreciated!

Nick Griffin
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