[cisco-voip] 7961 & 7941: Registration Issues

Ryan West rwest at zyedge.com
Wed Aug 6 11:08:12 EDT 2008


Jeff,

Do you have the loads for the 7941 and 7961 on the router?

telephony-service
 no auto-reg-ephone
 load 7941 SCCP41.8-3-3S
 load 7961 SCCP41.8-3-3S

do you have ephone's created with type of 7941 or 7961?  Did you run "create cnf-files" under telephony-service to generate the xml files it's looking for?

-ryan
From: Jeff Cartier [mailto:jcartier at acs.on.ca]
Sent: Wednesday, August 06, 2008 10:28 AM
To: Jason Aarons (US); Ryan West; Jonathan Charles
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 7961 & 7941: Registration Issues

Seems to be stuck at 'Configuring IP'.

I can verify that's its getting all the proper DHCP/TFTP/CME information....and it's a CME.....SCCP

Here's a debug of 'tftp events'
Aug  6 14:14:18.627: TFTP: Looking for SEP001F9EABEAF2.cnf.xml
Aug  6 14:14:18.631: TFTP: Opened flash:/its/SEP001F9EABEAF2.cnf.xml, fd 7, size 1288 for process 328
Aug  6 14:14:18.635: TFTP: Finished flash:/its/SEP001F9EABEAF2.cnf.xml, time 00:00:00 for process 328
Aug  6 14:14:24.251: TFTP: Looking for CTLSEP001F9EABD233.tlv
Aug  6 14:14:24.391: TFTP: Looking for SEP001F9EABD233.cnf.xml
Aug  6 14:14:24.395: TFTP: Opened flash:/its/SEP001F9EABD233.cnf.xml, fd 7, size 1288 for process 328
Aug  6 14:14:24.399: TFTP: Finished flash:/its/SEP001F9EABD233.cnf.xml, time 00:00:00 for process 328


Jeff Cartier
Applied Computer Solutions
(519) 944-4300 ext. 233
________________________________
From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
Sent: Wednesday, August 06, 2008 10:13 AM
To: Ryan West; Jonathan Charles; Jeff Cartier
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 7961 & 7941: Registration Issues

SIP/SCCP ?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan West
Sent: Wednesday, August 06, 2008 10:11 AM
To: Jonathan Charles; Jeff Cartier
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7961 & 7941: Registration Issues

CM / CME?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Wednesday, August 06, 2008 10:05 AM
To: Jeff Cartier
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7961 & 7941: Registration Issues

What error are you seeing on the phone? Do you see Configuring IP? Registration Rejected? Error DBConfig? Which?

Are the phones getting an IP address? Do they have a TFTP IP? Is auto-registration enabled?



Jonathan
On Wed, Aug 6, 2008 at 8:59 AM, Jeff Cartier <jcartier at acs.on.ca<mailto:jcartier at acs.on.ca>> wrote:

I'm having the weirdest time trying to get two phones to register...one is a 7941 and the other is a 7961.  I have several other phones in my voice lab (7921, 7912, 7910, 7940) and all of those register fine.



I'm not sure what I'm doing wrong...any chance anyone can maybe send me a scratch (base configuration) so I can compare and see what I'm missing?

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