[cisco-voip] 7961 & 7941: Registration Issues

[Jonathan Charles]

Something goofy on the phone... my guess is it was registered to something
yucky in the past and it made the phone all weird.



Jonathan

On Wed, Aug 6, 2008 at 12:28 PM, Jeff Cartier <jcartier at acs.on.ca> wrote:

>  That did the trick.  Any rhyme or reason?
>
>
>  ------------------------------
>
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
> *Sent:* Wednesday, August 06, 2008 12:44 PM
> *To:* Jeff Cartier
> *Cc:* cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> OK... well, it is configured as ephone 8...
>
> Try this,
>
> telephony service
>  create cnf-files
>
> Do a factory reset (settings - **# and hit more and erase), power cycle,
> and debug ephone register...
>
>
>
> Jonathan
>
> On Wed, Aug 6, 2008 at 11:38 AM, Jeff Cartier <jcartier at acs.on.ca> wrote:
>
> SEP001F9EABEAF2
>  ------------------------------
>
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
> *Sent:* Wednesday, August 06, 2008 12:40 PM
> *To:* Jeff Cartier
>
>
> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> What is the MAC of the troublesome 7961?
>
>
>
> Jonathan
>
> On Wed, Aug 6, 2008 at 11:36 AM, Jeff Cartier <jcartier at acs.on.ca> wrote:
>
>
>
> Here's the running-config.
>
>
>   ------------------------------
>
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
>
> *Sent:* Wednesday, August 06, 2008 12:35 PM
> *To:* Jeff Cartier
>
> *Cc:* Paul; cisco-voip at puck.nether.net
>
>
> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> Yeah, security is lame, turn it off everywhere...
>
> Did the phones register?
>
>
> Jonathan
>
> On Wed, Aug 6, 2008 at 11:31 AM, Jeff Cartier <jcartier at acs.on.ca> wrote:
>
> If I turn security off…
>
>
>
> ephone  8
>
>  device-security-mode none
>
>  mac-address 001F.9EAB.EAF2
>
>  username "jp"
>
>  button  1:5
>
>
>
>
>
> I get this…..
>
>
>
> Aug  6 16:31:06.354: TFTP: Looking for CTLSEP001F9EABEAF2.tlv
>
> Aug  6 16:31:06.470: TFTP: Looking for SEP001F9EABEAF2.cnf.xml
>
> Aug  6 16:31:06.542: TFTP: Looking for XMLDefault.cnf.xml
>
> Aug  6 16:31:06.542: TFTP: Opened flash:/its/XMLDefault.cnf.xml, fd 7, size
> 2741 for process 328
>
> Aug  6 16:31:06.550: TFTP: Finished flash:/its/XMLDefault.cnf.xml, time
> 00:00:00 for process 328
>
>
>  ------------------------------
>
> *From:* Paul [mailto:asobihoudai at yahoo.com]
> *Sent:* Wednesday, August 06, 2008 12:31 PM
> *To:* Jeff Cartier; Jonathan Charles
>
>
> *Cc:* cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> That's quite odd. It sounds like you're not serving all the proper files
> via TFTP.
>
> Paul
>
>
>
> ----- Original Message ----
> From: Jeff Cartier <jcartier at acs.on.ca>
> To: Jonathan Charles <jonvoip at gmail.com>
> Cc: cisco-voip at puck.nether.net
>
> Sent: Wednesday, August 6, 2008 9:14:26 AM
> Subject: Re: [cisco-voip] 7961 & 7941: Registration Issues
>
> Sorry, I actually noticed this mis-configuration before the email.  It
> seemed to have fixed the 7941 phone, but not the 7961 phone.
>
>
>
> Also the subnets are directly connected.
>
>
>
> Jeff Cartier
>
> Applied Computer Solutions
>
> (519) 944-4300 ext. 233
>   ------------------------------
>
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
> *Sent:* Wednesday, August 06, 2008 11:54 AM
> *To:* Jeff Cartier
> *Cc:* Ryan West; Jason Aarons (US); cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> While we are at it, how are you routing from your voice subnet,
> 192.168.2.0/24 to your CCME, at 172.31.254.2?
>
> There appears to be no routing set up on this router...
>
>
>
> Jonathan
>
> On Wed, Aug 6, 2008 at 10:52 AM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
> Ok, first off:
>
> Your option 150 for DHCP:
>
> option 150 ip 172.31.254.2
>
> Which is your loopback.
>
> Does NOT match the ip source address under telephony service ...
> 172.31.254.1 which is assigned to your CUE.
>
> Paste this in:
>
> telephony-service
>  ip source-address 172.31.254.2 port 2000
>  create cnf-files
>  reset all
>
> That will fix it and reset all your phones
>
>
>
>
> Jonathan
>
>
>
> On Wed, Aug 6, 2008 at 10:30 AM, Jeff Cartier <jcartier at acs.on.ca> wrote:
>
> Yes.
>
>
>
> telephony-service
>
>  load 7912 CP7912080003SCCP070409A
>
>  load 7921 CP7921G-1.1.1
>
>  load 7960-7940 P00308000500
>
>  load 7941 SCCP41.8-3-3S
>
>  load 7961 SCCP41.8-3-3S
>
>
>
>
>
> ephone  7
>
>  device-security-mode authenticated
>
>  capf-auth-str 2734
>
>  cert-oper upgrade auth-mode auth-string
>
>  mac-address 001F.9EAB.EAF2
>
>  username "jp"
>
>  type 7961
>
>  button  1:5
>
>
>
> Jeff Cartier
>
> Applied Computer Solutions
>
> (519) 944-4300 ext. 233
>   ------------------------------
>
> *From:* Ryan West [mailto:rwest at zyedge.com]
> *Sent:* Wednesday, August 06, 2008 11:08 AM
> *To:* Jeff Cartier; Jason Aarons (US); Jonathan Charles
>
>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* RE: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> Jeff,
>
>
>
> Do you have the loads for the 7941 and 7961 on the router?
>
>
>
> telephony-service
>
>  no auto-reg-ephone
>
>  load 7941 SCCP41.8-3-3S
>
>  load 7961 SCCP41.8-3-3S
>
>
>
> do you have ephone's created with type of 7941 or 7961?  Did you run
> "create cnf-files" under telephony-service to generate the xml files it's
> looking for?
>
>
>
> -ryan
>
> *From:* Jeff Cartier [mailto:jcartier at acs.on.ca]
> *Sent:* Wednesday, August 06, 2008 10:28 AM
> *To:* Jason Aarons (US); Ryan West; Jonathan Charles
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* RE: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> Seems to be stuck at 'Configuring IP'.
>
>
>
> I can verify that's its getting all the proper DHCP/TFTP/CME
> information….and it's a CME…..SCCP
>
>
>
> Here's a debug of 'tftp events'
>
> Aug  6 14:14:18.627: TFTP: Looking for SEP001F9EABEAF2.cnf.xml
>
> Aug  6 14:14:18.631: TFTP: Opened flash:/its/SEP001F9EABEAF2.cnf.xml, fd 7,
> size 1288 for process 328
>
> Aug  6 14:14:18.635: TFTP: Finished flash:/its/SEP001F9EABEAF2.cnf.xml,
> time 00:00:00 for process 328
>
> Aug  6 14:14:24.251: TFTP: Looking for CTLSEP001F9EABD233.tlv
>
> Aug  6 14:14:24.391: TFTP: Looking for SEP001F9EABD233.cnf.xml
>
> Aug  6 14:14:24.395: TFTP: Opened flash:/its/SEP001F9EABD233.cnf.xml, fd 7,
> size 1288 for process 328
>
> Aug  6 14:14:24.399: TFTP: Finished flash:/its/SEP001F9EABD233.cnf.xml,
> time 00:00:00 for process 328
>
>
>
>
>
> Jeff Cartier
>
> Applied Computer Solutions
>
> (519) 944-4300 ext. 233
>   ------------------------------
>
> *From:* Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
> *Sent:* Wednesday, August 06, 2008 10:13 AM
> *To:* Ryan West; Jonathan Charles; Jeff Cartier
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* RE: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> SIP/SCCP ?
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ryan West
> *Sent:* Wednesday, August 06, 2008 10:11 AM
> *To:* Jonathan Charles; Jeff Cartier
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> CM / CME?
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Wednesday, August 06, 2008 10:05 AM
> *To:* Jeff Cartier
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>
>
>
> What error are you seeing on the phone? Do you see Configuring IP?
> Registration Rejected? Error DBConfig? Which?
>
> Are the phones getting an IP address? Do they have a TFTP IP? Is
> auto-registration enabled?
>
>
>
> Jonathan
>
> On Wed, Aug 6, 2008 at 8:59 AM, Jeff Cartier <jcartier at acs.on.ca> wrote:
>
> I'm having the weirdest time trying to get two phones to register…one is a
> 7941 and the other is a 7961.  I have several other phones in my voice lab
> (7921, 7912, 7910, 7940) and all of those register fine.
>
>
>
> I'm not sure what I'm doing wrong…any chance anyone can maybe send me a
> scratch (base configuration) so I can compare and see what I'm missing?
>
>
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>
>
>  ------------------------------
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