[cisco-voip] CUE 3.2(1) - Users Cannot access IMAP folder after changing password!!

[Jack Martin]

When you recreated the user accounts, did you add them to the Integrated_Messaging group?

Jack Martin, CCVP
Network Engineer
Tushaus Computer Services
10400 Innovation Drive, Ste 100
Milwaukee, WI 53226
414.908.2222 Helpdesk
414.908.2267 Work
414.908.4467 Fax
414.477.6990 Cell

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Kouloglou
Sent: Tuesday, August 12, 2008 6:30 AM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] CUE 3.2(1) - Users Cannot access IMAP folder after changing password!!

Hi,
after i have set up a CME-CUE integration (CME 7.0 - AIM-CUE 3.2(1)) , i configured users and mailboxes in CUE.
I have configured them an initial default password and PIN.
Most of the users created an IMAP account in MS Outlook or thunderbird and worked fine.
After they entered the Web gui of user and changed their password, they are not any more authenticated with the IMAP server (security == none).
I rebooted the CUE - > the users still cannot login
I deleted user and mailbox, recreated user and mailbox - > the users still cannot login

Any ideas why this is happening?

Thanks
Anthony
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20080812/aeaa5d80/attachment-0001.html>