[cisco-voip] CME 4.2 (XW7) / CUE Issue on UC520

[Rick Mancinelli]

Paul,

My dial-peers are listed below.

dial-peer voice 5 pots
 description ** MOH Port **
 destination-pattern ABC
 port 0/4/0
 no sip-register
!
dial-peer voice 2000 voip
 description ** cue voicemail pilot number **
 destination-pattern 501
 session protocol sipv2
 session target ipv4:10.1.10.1
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 2001 voip
 description ** cue auto attendant number **
 translation-profile outgoing PSTN_CallForwarding
 destination-pattern 401
 session protocol sipv2
 session target ipv4:10.1.10.1
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 100 pots
 description **PRI incoming dial peer **
 translation-profile incoming AAA_Inbound
 incoming called-number .%
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 102 pots
 description ** PRI 10 Digit Out dial-peer **
 translation-profile outgoing AAA_Outbound
 destination-pattern [2-9].........
 port 0/2/0:23
 no sip-register
!
dial-peer voice 103 pots
 description ** PRI International dial-peer **
 translation-profile outgoing AAA_Outbound
 preference 5
 destination-pattern 9011T
 port 0/2/0:23
 no sip-register
!
dial-peer voice 104 pots
 description ** PRI Emergency dial-peer **
 translation-profile outgoing AAA_Outbound
 preference 5
 destination-pattern 9911
 port 0/2/0:23
 forward-digits 3
 no sip-register
!
dial-peer voice 105 pots
 description ** PRI Emergency II dial-peer **
 translation-profile outgoing AAA_Outbound
 preference 5
 destination-pattern 911
 port 0/2/0:23
 forward-digits 3
 no sip-register
!
dial-peer voice 106 pots
 description ** PRI Directory Assistance dial-peer **
 translation-profile outgoing AAA_Outbound
 preference 5
 destination-pattern 9411
 port 0/2/0:23
 forward-digits 3
 no sip-register
!
dial-peer voice 2002 voip
 description ** cue prompt management (avt) application **
 destination-pattern 402
 session protocol sipv2
 session target ipv4:10.1.10.1
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 300 voip
 service cc_inbound
 destination-pattern 300
 session target ipv4:10.1.10.2
 incoming called-number 300
 dtmf-relay h245-alphanumeric
 codec g711ulaw
!

Let me know what you think.

TIA,
Rick

________________________________
From: Paul [mailto:asobihoudai at yahoo.com]
Sent: Thursday, August 14, 2008 12:19 AM
To: Rick Mancinelli; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CME 4.2 (XW7) / CUE Issue on UC520

How are your dial peers setup?

----- Original Message ----
From: Rick Mancinelli <rmancinelli at bisginc.com>
To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Sent: Wednesday, August 13, 2008 9:03:37 PM
Subject: [cisco-voip] CME 4.2 (XW7) / CUE Issue on UC520
I have a client with a UC520 running CME4.2 (release XW7).  CUE release is 3.1.

They have an auto attendant script with a couple of call-redirects in it as action items off of a menu.  (IE press 1, get transferred to extension 222 or whatever)  If the AA pilot number is dialed directly from a phone in the office, the call redirects from the menu work perfectly.  If the AA answers an outside call, however, the call redirects fail.  Not only do they fail, but they just hang with dead air.

On the CME console, a SIP debug shows the BYE/ALSO messages coming in from the CUE AA, but CME just sits there idle after the message is received.  The ALSO contains the redirect (as it should).

I'm puzzled (...and tired....and grumpy....)

Any ideas?

TIA,
Rick

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20080814/90765a8d/attachment-0001.html>