[cisco-voip] Microsoft Communication server 2007 vs Unity

Thu Aug 21 08:42:03 EDT 2008

We have this currently deployed internally as well as deploying this for
customers around the globe.  It is a hot topic among almost every
vertical.  

Microsoft has a lot of documentation on the OCS side, and Cisco has
documented their side pretty well also.  But there are still many
'undocumented features' on both sides of the fence that only experience
can help wade through.

Installing OCS and connecting is pretty tedious, but in all things
considered it is the easy part.  The hard part is cleaning up AD and
getting all the user information correct.  If information is wrong in
AD, it will make the tool useless.

Thanks!

Matt Slaga
  <tel:561-889-1853>  +1-571-203-4132 <tel:+15712034132> 
  <mailto:lori.morgan at us.didata.com>  matt.slaga at us.didata.com
<mailto:matt.slaga at us.didata.com> 
  <sip:lori.morgan at us.didata.com>  matt.slaga at us.didata.com
<sip:matt.slaga at us.didata.com> 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Paul
Sent: Thursday, August 21, 2008 4:55 AM
To: William Roy; FrogOnDSCP46EF
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Microsoft Communication server 2007 vs Unity

Will,

Do you you happen to have any handy comprehensive documentation on this
integration? I think that these types of deployments will be more and
more common in the future.

Paul

----- Original Message ----
From: William Roy <William.Roy at l7.com.au>
To: FrogOnDSCP46EF <ciscoboy2006 at gmail.com>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Sent: Thursday, August 21, 2008 1:11:57 AM
Subject: Re: [cisco-voip] Microsoft Communication server 2007 vs Unity

We have both Exchange 2007 and OCS running in our office with CUCM 6.1
and CUPS 6.0

The exchange side of things works well and we use it for both UM and
also the speech auto attendant. The speech auto attendant has helped
reduce the number of internal calls being made to our receptionist to
transfer to other people within the organization. Now we can yell at a
robot lady and she connects us through.

We don't miss not having MWI, as your VM are delivered to our Outlook
mailboxs - we have normally seen the VM before we have even seen our
physical phone to see a red lamp. This is especially true if we are not
in the office but have mail access.

We have also setup OCS and use the Microsoft Office Communicator client
(MOC) for remote call control of Cisco IP phones and for presence status
of users. Initially OCS was a bit of a pain to setup as it does require
setting AD attributes for users and there is a Microsoft thing called
normalization rules which mutates dial plans sort of like translation
patterns along with OCS loving a + sign in telephony number fields.
However there are some good integration guides about that help sort out
all the issues. MOC is great for click to dial both to other users in
your organization plus contacts that you have setup in Outlook.

Lucky for me Iwork for an integrator that has a strong Microsoft team
who handled all of the Microsoft side of things, so basically all I had
to do on the Cisco side was setup SIP trunks and  presence enable users
within CUCM  and CUPS.

Regards Wil

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Smith
Sent: Thursday, 21 August 2008 3:44 PM
To: FrogOnDSCP46EF
Cc: cisco-voip at puck.nether.net; Matt Slaga (US)
Subject: Re: [cisco-voip] Microsoft Communication server 2007 vs Unity

Hi Frog...

There are 2 different products we are talking about here...

OCS = sort of CallManager + presence replacement

MS Exch 2007 = sort of Unity UM replacement

Then for the voice mail side you have Exchange 2007.

Provides all the normal exchange email messaging, plus adds unified
messaging. So you can use it for voicemail as well.

As one of the other guys said. MWI requires 3rd party piece of software
currently.

So I'd say they have some work to do still, but I think it would be
worth a look where you really want Unified Messaging.

I started to install OCS to check it out, but got bored with all the AD
crap that it was reliant on.

Cheers,

Tim

On 8/21/08, FrogOnDSCP46EF <ciscoboy2006 at gmail.com> wrote: 

That means, Microsoft is still with cRAP.
I am going to download the trial verison of OCS and then see what it has
and post it on my blog

Anybody else have done some work on OCS?

cheers

frog

On Thu, Aug 21, 2008 at 1:03 AM, Matt Slaga (US) <
Matt.Slaga at us.didata.com> wrote:

Exchange 2007 has UM functionality, however you will require a third
party server to provide MWI.

Thanks!

Matt Slaga
Error! Filename not specified. +1-571-203-4132
Error! Filename not specified. <mailto:lori.morgan at us.didata.com>  
matt.slaga at us.didata.com <mailto:matt.slaga at us.didata.com> 
Error! Filename not specified. matt.slaga at us.didata.com

From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net] On Behalf Of FrogOnDSCP46EF
Sent: Wednesday, August 20, 2008 10:54 AM 

To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Microsoft Communication server 2007 vs Unity

Guys,

I have no** experience with MCS2007, but a friend tells me that MCS2007
could be an alternate to Cisco Unity.
Gives you facility to deliver the VM to outlook. 
what about Call handler, greetings, and all other cisco unity functions?

Is MCS2007 a complete replacement of Cisco unity?

Any comments on this appreciated.

-- 
Smile, you'll save someone else's day!
Frog

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-- 
Smile, you'll save someone else's day!
Frog

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