[cisco-voip] How to in Unity 5.x?

[Ryan West]

I just tested the dial-by-name function and it works with Internet users.  Thanks for the heads up on the call system transfer and restriction tables though.

-ryan

From: Rasim Duric [mailto:rduric at uoguelph.ca]
Sent: Thursday, July 31, 2008 1:48 PM
To: Ryan West; 'Aman Chugh'; 'omar parihuana'
Cc: 'cisco voip'
Subject: RE: [cisco-voip] How to in Unity 5.x?

You should be able to create a small menu:

Press 1 if you know an extension number
Press 2 if you know the name of a person (i.e. unity subscriber)

AFAIK you can NOT dial internet subscribers by name.

Rasim Duric
Network Analyst (CCS)
University of Guelph
Guelph, N1G 2W1, ON
519-824-4120x53146
rduric at uoguelph.ca

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan West
Sent: July-31-08 1:31 PM
To: Aman Chugh; omar parihuana
Cc: cisco voip
Subject: Re: [cisco-voip] How to in Unity 5.x?

You won't be able to dial by name though, correct?

-ryan

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Aman Chugh
Sent: Thursday, July 31, 2008 1:29 PM
To: omar parihuana
Cc: cisco voip
Subject: Re: [cisco-voip] How to in Unity 5.x?

Correct , you can set use Caller System transfer where you can transfer to phone numbers which are non unity subscriber extensions like Lobby phones. Only thing is that your Restriction table mentioned below should allow the same. Be carefull when working with Unity restriction tables.

Aman


On 7/31/08, Rasim Duric <rduric at uoguelph.ca<mailto:rduric at uoguelph.ca>> wrote:

You could also use



Caller System Transfer,



which prompts callers to enter the number that they want to transfer to. Cisco Unity performs the transfer only when the CS_Default_System_Transfer restriction table permits it.





Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca<mailto:rduric at uoguelph.ca>



From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Ryan West
Sent: July-30-08 8:10 PM
To: omar parihuana; cisco-voip
Subject: Re: [cisco-voip] How to in Unity 5.x?



Create internet users to deal with that scenario.

Sent from my Windows Mobile(r) phone.

________________________________

From: omar parihuana <omar.parihuana at gmail.com<mailto:omar.parihuana at gmail.com>>
Sent: Wednesday, July 30, 2008 19:26
To: cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] How to in Unity 5.x?

Hi List,



I've set up my Unity 5.x and currently works well, however I have an issue:



Currently, all external calls are forwarded  to Unity in order to Call handler, the Unity call handler  open a welcome gretting and ask for input the extension or 0 for operator. However I noticed that if the unity account is not created then the external calls to internal extension don't proceed, after of create the unity account then the external call reach the internal extension. Then my question is: are there some way to avoid the unity account creation since that I have 500 phones and only 100 voice mails and I don't need create 400 accounts only for reach the internal extensions?



Thanks in advanced...



Rgds.

--
Omar E.P.T
-----------------
Certified Networking Professionals make better Connections!

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