[cisco-voip] Caller ID - Call Manager

Scott Voll svoll.voip at gmail.com
Mon Jun 2 15:25:19 EDT 2008


That's your problem.

your seting the first 6 digits there.  you need to use the check mark on all
your Route Patterns to use the line and then set all your lines to the
correct DID mask.

Have fun =)

Scott

On Mon, Jun 2, 2008 at 11:56 AM, Corder, Rebecca J <rjcorder at bechtel.com>
wrote:

>  Route pattern level
>
>
>  ------------------------------
>
> *From:* Scott Voll [mailto:svoll.voip at gmail.com]
> *Sent:* Monday, June 02, 2008 2:56 PM
> *To:* Ryan Ratliff
> *Cc:* Corder, Rebecca J; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Caller ID - Call Manager
>
>
>
> How do you have your caller ID set.  at the line level or the Route Pattern
> level.  I would start there.
>
>
>
> Scott
>
> On Mon, Jun 2, 2008 at 11:51 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> Is the other end another IP phone or a PSTN number?  If it's a PSTN number
> you can check at the gateway to make sure CCM is sending the right caller id
> but it's very possible for your provider to overwrite it if the 240555XXXX
> numbers are not DIDs for the trunk the outbound calls are going over.
>
>
>
> -Ryan
>
>
>
> On Jun 2, 2008, at 2:43 PM, Corder, Rebecca J wrote:
>
>
>
> Sorry guys it is a question day for me….
>
>
>
> We have two sets of DN's that we use in our campus. We use 240-555-XXXX
> numbers for conference room phones and 301-888-XXXX numbers on regular
> phones. When you dial out of a phone that has 240-555-XXXX number caller id
> on the other end states it is displays a 301-888-XXXX number. Dialing the
> 301-888-XXXX numbers correctly shows the correct caller ID for the phone.
>
>
>
> What do you suggest doing within the Call Manager to separate these two
> DN's out so they may show the correct caller ID? Separate partitions?
>
>
>
>
>
>
>
> *Rebecca Corder*
>
> *Information Technology - IP Telephony*
>
> *Bechtel Corporation*
>
> *5202 Presidents Court*
>
> *Frederick**, MD 21703*
>
>
>
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