[cisco-voip] Unity Questions

Wed Jun 4 16:11:42 EDT 2008

So that school district does not have a Unity box at all?

I agree with everything you said.  It looks like my plan is going to be
to keep using the UM features of the Unity and not use the UM features
of Exchange 2007.  Now I get to go tell the WinAdmin group.  This should
be fun.  Yeah for me.

Micah  

  _____  

From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Wednesday, June 04, 2008 2:48 PM
To: Micah Bennett
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Questions

TSP is the software plugin that connects Unity and CM.  

I think your going to run into so issue trying to get both Unity and
Exchange UM working together.

I have a School district who is using Exchange 2k7 for UM.  They love
it.  Negitives are you have to buy a third party application / licensing
to get your MWI to work with Exchange.  and the MWI is done on a per
user basis.  (more management).  I also does not have any call handlers.
only subscribers.  Two biggies.

Benifits is the direct tie into the Exchange calandars, and voice
portal.

Unity has the MWI built in and does have call handlers.  But does not
have the Calandar.  

other things I like about unity: feature that allows me to listen to
calls leaveing VMs and take the call if I want to.  and I use Call
handlers a lot.  it would be a big issue not to have them.  There are
other features but I don't have time to go through and make a list.

Scott

On Wed, Jun 4, 2008 at 12:14 PM, Micah Bennett <mbennett at als-xtn.com>
wrote:

Scott

Are you using (planning to use) any of the UM features that are part of
Exchange 2007.  How do they work with the UM features in the Unity
platform.  My winadmin is asking why we would even need the UM features
of Unity with everything that comes built in Exchange 2007.  I have no
idea what he is referring to, but I guess ill be reading up so I can
make sure this works.   

Just trying to get a handle on this so I can start planning the upgrade.

Also I never did see an answer on what "TSP" means.

Micah 

  _____  

From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Wednesday, May 28, 2008 10:15 AM
To: Micah Bennett
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Questions

Since your moving to exchange 2k7 I would look at upgrading to Unity 5.x
due to the compatiblity.

I upgraded to Unity 5.0es21 a few months ago.  I'm UM and currently
partnered with my Exchange 2k3 box.  but we are in the process of
migrating users over to the exchange 2k7 box so I still need to
re-partner the Unity box with Exchange 2k7.  But currently I have two
E2k3 backend servers and 1 E2k7 box.

I would just get your Unity 5.x upgrade scheduled because your going to
need to do it.

Scott

On Wed, May 28, 2008 at 7:44 AM, Micah Bennett <mbennett at als-xtn.com>
wrote:

Chris

Thanks for the answers.

If we have the top level of Cisco support (software and hardware) should
the upgrade to Unity 5 (and conversion of the license) be supported as
long as our Unity 4 Hardware meets the requirements?

What is the "TSP"?

If we have two exchange servers and set up the bridge as you mentioned,
I assume that the Unity only cares about the server it is linked
directly to.  Ex:  Unity 4 is linked to our Ex2000 box.  Ex2000 box is
bridged to Ex2007 box.  Should this work or does Unity 5 need to be
used?

Starting to work on a plan for the merge of two networks, keeping our
CCM / Unity / IPCCx system for then end system.  Just trying to examine
all the "Gotcha's".  

Micah Bennett

  _____  

From: Chris Clouse [mailto:Chris.Clouse at cdw.com] 
Sent: Wednesday, May 28, 2008 9:32 AM
To: Micah Bennett
Subject: RE: [cisco-voip] Unity Questions

See inline... 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Micah Bennett
Sent: Wednesday, May 28, 2008 8:55 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity Questions

Hello all

A few questions about Unity

We are running Unity 4.2 linked to our Exchange 2000 server for Unified
Messaging.

Is there any type of matrix that shows what versions of Unity are
compatible with which versions of Exchange? There really isn't any huge
defining change for the versions of Exchange.   Unity 4 can run on
either 2000 or 2003.  You will just install the Exchange System Tools
for the appropriate version.  If you are running Ex07, then you will
need Unity 5.

Is there a risk that if I upgrade my Unity version, it may not be
compatible with my CCM version?  If I am looking at a potential upgrade
to my CCM version this also means a potential upgrade to my IPCCX
version. No.  The absolute most you would need to change would be the
TSP.   

Can a single Unity server be linked to two different Exchange servers
(different Exchange versions as well on each)?Unity, no.  But through
Exchange routing, yes it can.  You will need to make one of the Exchange
servers the Bridgehead for which Unity uses to communicate with.  The
communication to the other server is handled with Exchange routing.

Thanks.

Micah Bennett

Telecommunications Admin

Automated License Systems

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