[cisco-voip] MWI Issue

Wes Sisk wsisk at cisco.com
Tue Jun 17 17:00:53 EDT 2008


Time for a TAC case.  Give us CM SDI and SDL traces from all nodes for a 
successful (device registered) and failing (device unregistered) case.  
for the 2nd case include the device registration as well.

/wes

Scott Coner (US) wrote:
>
> CM 6.1.1.2000-3
>
>  
>
> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Tuesday, June 17, 2008 9:09 AM
> *To:* Scott Coner (US)
> *Cc:* cisco-voip at puck-nether.net
> *Subject:* Re: [cisco-voip] MWI Issue
>
>  
>
> Hi Scott,
>
> What is complete CM version? We had this in 4.x and I see a similar 
> for 6.0, but fixed in 6.1(1.1000.11).
>
> /Wes
>
> Scott Coner (US) wrote:
>
> Anyone seen an issue with MWI for unregistered devices in CM 6.1?  
> Configuration is CM 6.1 connected to Avaya PBX through Qsig trunk and 
> using Avaya VM for the IP phones.  If a VM is left for an unregistered 
> IP communicator there is no MWI set on the device the next time the 
> user registers.  We tried this with a physical phone also, if a VM is 
> left while a physical phone is unregistered there is no MWI when it 
> registers again.  If the devices are registered at the time the VM is 
> left then MWI functions properly.
>
>  
>
> Thanks,
>
>  
>
> Scott
>
>  
>
>  
>
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