[cisco-voip] ISDN - Cause i = 0x80A9 - Temporary failure

[Perera, Manoj (GE, Corporate)]

Hi All,
We have CMM module voice gateway with 5 T1 lines. One user is reported
today that he don't receive calls from outside. I checked the call
manager settings and everything looks okay. When debug on voice gateway,
I found that "Temporary failure" error as bellow. I have checked other
phones using same gateway but didn't find any issue. So, currently this
happen to only one phone. Any help would be greatly appreciated.
 
Thanks,
 
Manoj
 
 
 
Jun 18 10:45:00.570: ISDN Se1/3:23 Q931: RX <- SETUP pd = 8  callref =
0x0082 
        Bearer Capability i = 0x8090A2 
                Standard = CCITT 
                Transfer Capability = Speech  
                Transfer Mode = Circuit 
                Transfer Rate = 64 kbit/s 
        Channel ID i = 0xA193080000 
                Preferred, Channel 8 
        Calling Party Number i = 0x0083, '090XXXXXXXX' 
                Plan:Unknown, Type:Unknown 
        Called Party Number i = 0x80, '35XXXXX' 
                Plan:Unknown, Type:Unknown
Jun 18 10:45:00.590: ISDN Se1/3:23 Q931: TX -> CALL_PROC pd = 8  callref
= 0x8082 
        Channel ID i = 0xA98394 
                Exclusive, Channel 20
Jun 18 10:45:00.590: ISDN Se1/3:23 Q931: TX -> DISCONNECT pd = 8
callref = 0x8082 
        Cause i = 0x80A9 - Temporary failure
Jun 18 10:45:00.758: ISDN Se1/3:23 Q931: RX <- RELEASE pd = 8  callref =
0x0082
Jun 18 10:45:00.766: ISDN Se1/3:23 Q931: TX -> RELEASE_COMP pd = 8
callref = 0x8082
 
 
 
cisco WS-SVC-CMM Cat6k Voice Linecard (R7000) processor (revision 0xFF)
with 196608K/65536K bytes of memory.
Processor board ID SAD102005LR
R7000 CPU at 400MHz, Implementation 39, Rev 3.3, 256KB L2 Cache
Last reset from power-on
2 FastEthernet interfaces
1 Gigabit Ethernet interface
144 Serial interfaces
6 Channelized T1/PRI ports
32768K bytes of processor board bootflash (Read/Write)
          
Configuration register is 0x102
 
 
XXXXXXXXXXXX01#show controllers t1 
T1 1/0 is up.
  Applique type is Channelized T1
  Cablelength is long gain36 0db
  No alarms detected.
  alarm-trigger is not set
  Soaking time: 3, Clearance time: 10
  AIS State:Clear  LOS State:Clear  LOF State:Clear 
  Framing is ESF, Line Code is B8ZS, Clock Source is Line.
  Data in current interval (515 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
  Total Data (last 24 hours)
     0 Line Code Violations, 0 Path Code Violations,
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
T1 1/1 is up.
  Applique type is Channelized T1
  Cablelength is long gain36 0db
  No alarms detected.
  alarm-trigger is not set
  Soaking time: 3, Clearance time: 10
  AIS State:Clear  LOS State:Clear  LOF State:Clear 
  Framing is ESF, Line Code is B8ZS, Clock Source is Line.
  Data in current interval (516 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
  Total Data (last 24 hours)
     0 Line Code Violations, 0 Path Code Violations,
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
T1 1/2 is up.
  Applique type is Channelized T1
  Cablelength is long gain36 0db
  No alarms detected.
  alarm-trigger is not set
  Soaking time: 3, Clearance time: 10
  AIS State:Clear  LOS State:Clear  LOF State:Clear 
  Framing is ESF, Line Code is B8ZS, Clock Source is Line.
  Data in current interval (517 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
  Total Data (last 24 hours)
     0 Line Code Violations, 0 Path Code Violations,
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
T1 1/3 is up.
  Applique type is Channelized T1
  Cablelength is long gain36 0db
  No alarms detected.
  alarm-trigger is not set
  Soaking time: 3, Clearance time: 10
  AIS State:Clear  LOS State:Clear  LOF State:Clear 
  Framing is ESF, Line Code is B8ZS, Clock Source is Line.
  Data in current interval (517 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
  Total Data (last 24 hours)
     0 Line Code Violations, 0 Path Code Violations,
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
T1 1/4 is down.
  Applique type is Channelized T1
  Cablelength is long gain36 0db
  Receiver has loss of signal.
  alarm-trigger is not set
  Soaking time: 3, Clearance time: 10
  AIS State:Clear  LOS State:Clear  LOF State:Clear 
  Framing is ESF, Line Code is B8ZS, Clock Source is Line.
  Data in current interval (517 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 517 Unavail
Secs
  Total Data (last 24 hours)
     0 Line Code Violations, 0 Path Code Violations,
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 86400
Unavail Secs
T1 1/5 is up.
  Applique type is Channelized T1
  Cablelength is long gain36 0db
  No alarms detected.
  alarm-trigger is not set
  Soaking time: 3, Clearance time: 10
  AIS State:Clear  LOS State:Clear  LOF State:Clear 
  Framing is ESF, Line Code is B8ZS, Clock Source is Line.
  Data in current interval (518 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
  Total Data (last 24 hours)
     0 Line Code Violations, 0 Path Code Violations,
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
Secs
 

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