[cisco-voip] Unity Audio Issues

[STEVEN CASPER]

Unity 4.05
Intermittently for about a month
Capture is at the Unity server - spanned port.

>>> "Tim Smith" <thsglobal at gmail.com> 6/26/2008 9:58 AM >>>
Hi,

I've heard of this before...
When did it start happening?
What version of Unity are you using?
Where are you doing your packet capture? Inline or on Unity server itself?

Cheers,

Tim

On Thu, Jun 26, 2008 at 3:21 PM, STEVEN CASPER <SCASPER at mtb.com> wrote:


Its a weird problem, IP phone calls are not impacted only Unity messages.

>>> "Voice Noob" <voicenoob at gmail.com> 6/26/2008 8:55 AM >>>

I think it would drop it if it was using TCP/IP and not UDP/IP.

On Thu, Jun 26, 2008 at 7:21 AM, STEVEN CASPER <SCASPER at mtb.com> wrote:


 We are having a problem on our network where UDP packets with duplicate sequence numbers are being received by our Unity systems. It appears that Unity does not discard these packets. This is resulting in a messages that are degraded in quality. The call sounds like they are talking very slow. If you press 6 on the key pad you can speed the message up so it almost sounds normal. Of course we have to fix our network problem but is it normal for Unity not to drop packets with duplicate sequence numbers? 
 
Thanks!
Steve

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