[cisco-voip] Subscriber install fail

[Wes Sisk]

3 other customers ran into this.
1 corrupt media
2 attempted to rename the file before burning to DVD.

the file name must remain the same, completely unchanged.  the filename 
is part of the signing that results in .sgn.

use an sftp server and put the es on the sftp server without renaming it. 

here is an example of a file that was clearly renamed and thus failed 
authentication:
hexdump -C ciscocm.hw.snmp.sw.mem.leaks.workaround.1.cop.sgn
...
00000170  e7 2a e6 79 7f 00 bb 8c  32 0e 00 3b 63 69 73 63  
|.*.y....2..;cisc|
00000180  6f 63 6d 2e 68 61 72 64  77 61 72 65 2e 73 6e 6d  
|ocm.hardware.snm|
00000190  70 2e 73 77 2e 6d 65 6d  6f 72 79 2e 6c 65 61 6b  
|p.sw.memory.leak|
000001a0  73 2e 77 6f 72 6b 61 72  6f 75 6e 64 2e 31 2e 63  
|s.workaround.1.c|
000001b0  6f 70 2e 73 67 6e 00 0d  1f 8b 08 00 a2 01 b6 47  
|op.sgn.........G|
...


/Wes

On Wednesday, November 19, 2008 11:23:56 AM, Nick 
<csvoip at googlemail.com> wrote:
> I have tried that I put the 6.1.1 media in to boot and kick off the 
> initial install of the server, then say that I want to upgrade during 
> install, after the files have been copied and the server reboots it 
> asks how you want to copy the upgrade, I say Local put the ES 
> 6.1.1.3102-2 disc in the drive then the screen goes completly blue 
> with flashing cursor at the bottom of the screen for a few minutes the 
> i see a message saying authenticating patch and then then get the error
>
> Unable to get patch(s) from directory : _list.sh method=local 
> source_dir=dest_file=/common/
> download/install-patches.txt u1mode meter=on
>
>
> 2008/11/19 Ryan Ratliff <rratliff at cisco.com <mailto:rratliff at cisco.com>>
>
>     Of those files the one I would expect to work is booting off of
>     the 6.1(1) install media and using
>     UCSInstall_UCOS_ES_6.1.1.3102-2.sgn.iso to upgrade.
>      
>     You need to be applying the version that is running on the rest of
>     the cluster.  If you are booting off of a 6.0 install disk then
>     you need UCSInstall_UCOS_6.1.1.3102-2.sgn.iso.  The
>     UCSInstall_UCOS_ES is only for upgrading from the same version (ie
>     6.1.1 to 6.1.1). 
>
>     -Ryan
>
>      
>
>     ------------------------------------------------------------------------
>     *From:* Nick [mailto:csvoip at googlemail.com
>     <mailto:csvoip at googlemail.com>]
>     *Sent:* Wednesday, November 19, 2008 10:49 AM
>     *To:* Ryan Ratliff
>     *Subject:* Re: [cisco-voip] Subscriber install fail
>
>     Have tried a few different ones
>
>     UCSInstall_UCOS_6.1.1.3000-2.sgn.iso
>     UCSInstall_UCOS_6.1.1.2000-3.sgn.iso
>     Also since then I have got hold of a 6.1.1.2000-3 install disc so
>     used that to boot the initial installtion then tried upgrade media of
>
>     UCSInstall_UCOS_6.1.1.3000-2.sgn.iso
>     UCSInstall_UCOS_ES_6.1.1.3102-3.sgn.iso
>
>     and I'm still getting the same error, pretty stuck with this one,
>     servers are MCS7845H2-K9-CMB2. someone has suggested it could be
>     the raid array but how do I check this as there are no utility
>     discs supplied with the servers.
>
>
>
>
>     2008/11/19 Ryan Ratliff <rratliff at cisco.com
>     <mailto:rratliff at cisco.com>>
>
>         What is the full name of the file on the upgrade media you are
>         using?
>          
>
>         -Ryan
>
>          
>
>         ------------------------------------------------------------------------
>         *From:* cisco-voip-bounces at puck.nether.net
>         <mailto:cisco-voip-bounces at puck.nether.net>
>         [mailto:cisco-voip-bounces at puck.nether.net
>         <mailto:cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Nick
>         *Sent:* Wednesday, November 19, 2008 3:49 AM
>         *To:* cisco-voip at puck-nether.net
>         <mailto:cisco-voip at puck-nether.net>
>         *Subject:* [cisco-voip] Subscriber install fail
>
>         I'm trying to build a subsciber to add to a existing cluster
>         that is currently running ES 6.1.1.3102-2, I am using the
>         6.0.1a install media to install CUCM and selecting to upgrade
>         during install, I get to the point where I add the dvd with my
>         upgrade ISO on and it see's this as an upgrade then tied he
>         screen goes blue and after about 10 - 15 minutes I get the
>         following error
>          
>         Unable to get patch(s) from directory : _list.sh method=local
>         source_dir=dest_file=/common/download/install-patches.txt
>         u1mode meter=on
>          
>         I have tried different patches of 6.1.1a, and 6.1.1b and
>         differnet copies of the 6.0.1a media but I still get the same
>         issue, I have also tried by SFTP but it downloads the update
>         and then fails with the same error.
>          
>         Do i need to start with the 6.1.1 media if I am adding to an
>         existing cluster?
>
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20081120/ec3c6b78/attachment.html>