[cisco-voip] CUCM6 log on after restore

Mark J markju at gmail.com
Tue Sep 16 19:01:01 EDT 2008


Hi Ryan,

I have changed the following:

utils reset_ui_administrator_*
set password
set account

Even creating a new admin account does not work, I'm running out of ideas!

Thanks.


2008/9/16 Ryan Ratliff <rratliff at cisco.com>

> Which password did you reset?  Remember the CCMAdmin password
> userid/password is set separately from the OS admin user.  All of the things
> you have access to use the OS admin account.
>
> -Ryan
>
> On Sep 16, 2008, at 3:35 AM, Mark J wrote:
>
> Hi Jonathan,
>
> I have already tried this, as well as creating a new user account but still
> no luck.
>
> Thanks.
>
> 2008/9/16 Jonathan Charles <jonvoip at gmail.com>
>
>> OK, log in via SSH (or console) and change the password for it...
>>
>>
>> Jonathan
>>
>> On Tue, Sep 16, 2008 at 12:49 AM, Mark J <markju at gmail.com> wrote:
>>
>>> Hey guys,
>>>
>>> I was hoping that someone might know that answer to this question.
>>>
>>> I have restored a CUCM 6.0.2000-3 server from a backup, but I'm having a
>>> problem logging on the 'Cisco Unified CM Administration' page, the error
>>> that I get is 'Log on failed - Invalid User ID or Password'.
>>>
>>> The strange thing is that I use the admin user account (which is work
>>> before the restore) to log on to 'Cisco Unified Serviceability', 'Cisco
>>> Unified OS Administration', 'Disaster Recovery System' and SSH.
>>>
>>> I have tried resetting the admin user account and also creating a new
>>> user account with no luck?
>>>
>>> Thanks,
>>> Mark
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
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