[cisco-voip] Monitor status of line in CM 4.1

Wes Sisk wsisk at cisco.com
Tue Sep 23 13:00:20 EDT 2008


In Attendant Console in the directory search you can see the status of 
lines including busy/idle status so long as your search returns less 
than 10 or so results.

On 9/23/2008 10:52 AM, Chase Mergenthal wrote:
> In call manager 4.1 is there a way to have a line on a phone where 
> someone can see if there is a VM on a line or see if someone is on the 
> line, but not answer calls on that line? I have a line shared on 4 
> phones, and 3 out of the 4 are accidentally picking up calls, when all 
> they want to do is monitor the line...
> I set "Ring Setting (Phone Idle)" and "Ring Setting (Phone Active)**" 
> to disable.
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