[cisco-voip] Transfering to a non mailbox extension in unity

[Pat Hayes]

This works the same way in UC as it does in Unity, you create a second
call handler (or a user), set the transfer rule to go to whatever
number you want, and set the action in the original call handler to
attempt transfer to the second call handler.

While not exactly what the OP was looking for, UC does also have the
ability to configure caller-input on a call handler to transfer
directly to an arbitrary dn, which will keep you from having to create
a 2nd call handler in that case. Not an option for the 'after
greeting...' though, yet.

On Mon, Apr 27, 2009 at 11:40 AM, Scott Voll <svoll.voip at gmail.com> wrote:
> don't know much about UC but in Unity that was the way it used to be.  maybe
> UC hasn't caught up.
>
> Scott
>
> On Mon, Apr 27, 2009 at 3:23 AM, Robin Clayton <Robin.Clayton at rrca.org.uk>
> wrote:
>>
>> Hi Everyone
>>
>> On Unity Connection 2 I want a call handler to transfer the call after the
>> greeting to an extension that is not a user/mailbox ( a CCM hunt pilot )
>>
>> If I set up 2 call handlers ( the second having the pilot number I can get
>> it to work by Sending the 1st one to the second and then that has the
>> extension number of the hunt  pilot and works ok. It just means we have two
>> call handlers to do one job????
>>
>> The second call handler is set to take a message but actualy transfers to
>> the extension..
>>
>> Any Gems of wisdom?
>>
>> Thanks
>>
>> Rob
>>
>>
>> ===============================
>> Robin Clayton
>> Network Manager
>> Tel: 01228822075
>>
>>
>>
>> Richard Rose Central Academy
>> Edgehill Road
>> Carlisle
>> Cumbria
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>>
>> Tel: 01228 822060
>> Fax: 01228 822061
>>
>> http://www.richardroseacademies.org/
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>
>
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