[cisco-voip] voice recording with CUE using script

Kin Wai kinwai at singnet.com.sg
Sun Dec 27 10:54:20 EST 2009


Hi , 

Anyone knows whether is this possible?

 

Regards,

Kin Wai

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kin Wai
Sent: Thursday, December 24, 2009 1:15 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] voice recording with CUE using script

 

Hi Everyone, 

I have a customer who purchased the CUE just for advance auto-attendant
feature only, no voicemail for their users. 

 

Is it possible to do a script to conference the called number  and record
the conversation into a specific voicemail at the same time? Instead of
using the live record feature which requires the user to trigger the
recording and it's not centralized for the administrator.

 

The customer wish to record their customer service hotline manned by 2
extensions currently. Having a 3rd party voice recording solution is place
is pretty much too expensive for them. 

 

Happy holidays ahead, everyone!

 

Regards,

Kin Wai

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