[cisco-voip] LDAP Server infomation for CRS installation

James Buchanan jbuchanan at ctiusa.com
Tue Jan 6 10:39:33 EST 2009


Except the statement "I'm not synchronizing with an LDAP server in
Communications Manager, so I can only assume that I'm supposed to use
Other as my LDAP server type instead of DC Directory."

 

If the DC Directory is not being used, then the username, base location,
etc. are all incorrect as well. 

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Tuesday, January 06, 2009 9:35 AM
To: James Buchanan
Cc: Matt Slaga (US); Sechaba Mokoena; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] LDAP Server infomation for CRS installation

 

He didn't specify the CUCM version but the fact that the username is
Directory Manager also points to DCD as the ldap server.  From what I
can tell CCX 6.0(1) goes with CUCM 4.3 so as long as the CCM isn't using
AD for ldap then the DCD service should be running.

 

Either way a simple packet capture will show you why the ldap bind is
failing.  

 

-Ryan

 

On Jan 6, 2009, at 10:25 AM, James Buchanan wrote:

 

Correct, and since DC Directory is not being used, probably port 389 or
636 should be used.

 

From: Matt Slaga (US) [mailto:Matt.Slaga at us.didata.com] 
Sent: Tuesday, January 06, 2009 9:23 AM
To: James Buchanan; Sechaba Mokoena; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] LDAP Server infomation for CRS installation

 

8404 is the LDAP port for DCDirectory, the ldap directory used in 3.x
and 4.x versions of CallManager.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Buchanan
Sent: Tuesday, January 06, 2009 10:16 AM
To: Sechaba Mokoena; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] LDAP Server infomation for CRS installation

 

Wait a sec...

 

8404 is not the port for LDAP. Port 389 is the port for LDAP, unless of
course it's secure LDAP, which is port 636.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Sechaba Mokoena
Sent: Tuesday, January 06, 2009 12:54 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] LDAP Server infomation for CRS installation

 

Hi,

 

I'm installing Cisco Unified Contact Center 6.0(1) and I can't get past
the LDAP Server information page. I keep getting the following error:

 

Unable to bind to server. Please verify the values that you entered.

 

I'm not synchronizing with an LDAP server in Communications Manager, so
I can only assume that I'm supposed to use  Other as my LDAP server type
instead of DC Directory. I've attached a screenshot of what I've done so
far, can anyone point me in the right direction. 

 

Kind regards,

 

Sechaba Mokoena

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