[cisco-voip] Administrator Training

[Jack Martin]

I suggest training your admins to purchase Remote Managed Services ;)

Seriously though, look at Steps to Success.  There is an overload of templates and other docs that you may find very useful:

http://www.cisco.com/web/partners/tools/steps-to-success/index.html

Jack Martin, CCVP
Network Engineer
Tushaus Computer Services
10400 Innovation Drive, Ste 100
Milwaukee, WI 53226
414.908.2222 Helpdesk
414.908.2267 Work
414.908.4467 Fax
414.477.6990 Cell

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kathy Tarkington
Sent: Monday, January 26, 2009 7:05 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Administrator Training

With the wealth of overwhelming information available on the Cisco site regarding CM/Unity Admin training, etc., I'm looking for tips and tricks on what you find works best with a basic 2 hour Admin training session.  What do you find to be the most benefit to be sure and include?  If you have any docs you be willing to share, I'd love to see those as well.  I am currently pulling together a "best practices" doc since there appears to be nothing easily available.

If you may be interested in the information I collect, let me know and I'll be happy to send it.

Thanks!
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