[cisco-voip] MWI Will Not Turn off - Unity Connection 7.0.2

[Lelio Fulgenzi]

Connection = No Exchange. ;) 

Have you checked to see whether those extensions are alternate MWIs for another mailbox? 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Sean Walberg" <swalberg at gmail.com> 
To: "Damien Ball" <balld at gcs.k12.nc.us> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, September 1, 2009 11:40:15 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] MWI Will Not Turn off - Unity Connection 7.0.2 

We get this often when one of the Exchange servers goes for a dive. It works as normal except MWI and outcalling stop working until we bounce Unity. 


Sean 


On Tue, Sep 1, 2009 at 9:38 AM, Damien Ball < balld at gcs.k12.nc.us > wrote: 


I'm having a problem with a handful of users (about 2-3) where their MWI will not turn off. They have no new messages in their mailbox but the MWI is still lit. I tried resyncing the MWIs from the PhoneSystem Menu and even Forced all MWIs off for the phone system and then did a resync. They still turned back on after the sync. Any suggestions? 

-- 
Damien Ball 
Network Engineer 
Granville County Schools 
101 Delacroix Street 
Oxford, NC 27565 
Email: balld at gcs.k12.nc.us 
Office: 919-690-2339 
Fax: 919-690-2338 

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-- 
Sean Walberg < sean at ertw.com > http://ertw.com/ 

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