[cisco-voip] Cisco Unity Error message

Pat Hayes pat-cv at wcyv.com
Wed Feb 10 08:35:24 EST 2010


Were you able to find AvCsGateway and AvDSGlobalCatalog? They're all
in the same place under DCOM Config.

On Wed, Feb 10, 2010 at 2:30 AM, Pete Mwangi <pmmboi at gmail.com> wrote:
> Hello All,
> I have installed Cisco Unity version 7.0 (2) on a Windows 2003 server
> system. When starting unity from the Task bar I get the following
> error:
>
> Server,CreateObject (AvSaLocalization.AvSaLocalization.1) failed. This
> is most likely an error with a DLL, probably AvSaLocalizationSvr.dll
> or perhaps AvSaLocaleInfoSvr.dll Check that these files are present,
> and registered with REGSVR32 Also be sure that the appropriate
> MsgStoreRes.dll file is present. Cannot Continue (From: Global.asa:
> hr=0x80070005)
>
> They have also gotten this error:
>
> error '80004005'
>
> /Web/Common/include/SaLocalizationInc.asp, line 35
>
> I have followed the below steps:
>
> #
>
> Choose Start > Run, and type cmd. Press Enter.
> #
>
> CD to the directory where the AvSaLocalizationSvr.dll file is located.
> At the prompt, type regsvr32 AvSaLocalizationSvr.dll. Press Enter.
> #
>
> CD to the directory where the AvSaLocaleInfoSvr.dll file is located.
> At the prompt, type regsvr32 AvSaLocaleInfoSvr.dll. Press Enter.
>
> Note: For each register attempt, a pop-up message indicates that the
> .dll registered successfully.
> #
>
> Now, update three DCOM configuration entries in Component Services.
> Choose Start > Programs > Administrative Tools > Component Services.
> #
>
> Expand Component Services > Computers > My Computer > DCOM Config.
> #
>
> On the right side pane, right click on AvLic (or whatever your CLSID
> represents) and choose Properties.
> #
>
> Go to the Security tab.
> #
>
> Under Launch Permissions, choose Customize and go to the Edit tab.
> #
>
> Add Everyone and click to enable Local Activation and Local Launch.
> #
>
> Click Apply.
> #
>
> Click OK to exit.
> #
>
> Perform these steps for the AvCsGateway and AvDsGlobalCatalog services
> as well. It might be necessary to restart the IIS service after you
> perform these changes.
>
>
> But did not find the AvLic Folder So I am still at the some point of
> the problem please assist
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