[cisco-voip] incorrect route to Voicemail on CME

Marty van de Veerdonk [Voice Identity] marty at voiceidentity.nl
Tue Jan 5 04:37:57 EST 2010


I have a CME and Unity Express. 
On the CME several dn's and huntpilots are present. Also there is a voicemail number (9000). 

When an internal call is placed to huntpilot 1099 the call routes to DN's 1000 and 1001, and finally to voicemail (9000). 
But when an external call is placed to the same huntpilot 1099 the call isn't routed to the voicemailbox. 

What can be the reason for this? 

##### 
! 
dial-peer voice 9000 voip 
description ***VOICEMAIL*** 
destination-pattern 9000 
b2bua 
voice-class sip outbound-proxy ipv4:172.21.0.8 
session protocol sipv2 
session target ipv4:172.21.0.8 
dtmf-relay sip-notify 
codec g711ulaw 
no vad 
! 
! 
ephone 1 
no multicast-moh 
description 1000 
mac-address 0014.F22A.3A44 
username "Mike" 
type 7970 
button 1:1 
! 
! 
! 
ephone 2 
description 1001 
mac-address 000F.8F35.F71E 
username "Joyce" 
speed-dial 1 9000 label "Voicemail" 
type 7940 
button 1:3 
! 
! 
ephone-hunt 1 sequential 
pilot 1099 
list 1000, 1001 
final 9000 
preference 1 
timeout 5, 5 
no-reg pilot 
! 
################### 

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