[cisco-voip] 911 operator gets billing number instead of DID

[Jeff Garvas]

We've seen this as well and the PS ALI issue mentioned numerous times bit
us.   We were told PS ALI is tariff based and they can (or must?) charge for
it.   Since it was a single story structure with a single point of entry we
left it with the BTN.  Our problem was that if we sent anything other than
the BTN they were getting it, but the service address field was causing the
wrong PSAP to answer the calls one county over.   They'd trasnfer them back
but it added delay to the dispatching.

I want to say the LEC was Windstream but Qwest was involved somehow.

-Jeff


On Thu, Jan 7, 2010 at 1:02 PM, Rossella Mariotti-Jones <
rossella.mariotti.jones at chemeketa.edu> wrote:

>  Hi all, we are having an issue with our outgoing calls to 911 to where
> the operator sees our trunk billing number instead of our DID number. I can
> watch the call going out through my mgcp gateway to Qwest and I see the
> correct DID under Calling Party Number and if we call the 911 supervisor or
> anybody else our DID shows up correctly just not to 911. Has anyone seen
> this before? Is anyone in my area having the same issue with the same setup?
> Scott?  ;-)
>
> TIA.
>
>
>
> Rossella**
>
>
>
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