[cisco-voip] Can the group recommend best 3rd party call detailrecords software

[Tim Smith]

Hi Bennie,

Will there be an on premise solution for this as well?

Cheers,

Tim.

On Wed, Mar 10, 2010 at 7:00 AM, Bennie Grant <Bennie.Grant at mettoni.com>wrote:

>  I would say this of course, but may be worth taking a look at Arc
> Precision as well (full disclosure – I’m with Arc Solutions)
>
> There’s some neat options, but the main thing is that its a SaaS based
> offering, so there’s a minimal setup cost for customers, and you can manage
> it as you deem appropriate. It also has full integration with the Arc
> Premium attendant consoles as well, if you want to start unifying your
> directory information
>
> http://www.arcsolutions.com/uk/solutions/products/arc_precision.aspx
>
> Thanks
> --
> Bennie Grant
> *VP - Operations
> *Arc Solutions (International) Inc
> Part of the Mettoni group | www.mettoni.com
> ------------------------------
> *From: *Faye Day <fday at wilson-co.com>
> *Date: *Tue, 9 Mar 2010 21:13:23 -0000
>
> *To: *<cisco-voip at puck.nether.net>
> *Subject: *Re: [cisco-voip] Can the group recommend best 3rd party call
> detailrecords software
>
> I second the recommendation for ISI’s Infortel. We’ve been using it for app
> 6 years. Good, solid product.
>
>
> *Faye Day
> *
> Wilson County Technology Services
> Assistant Director
> (252) 206-1024
> (252) 265-5960 fax
>
> Opinions in this message may not represent the policy of Wilson County.
> Email correspondence to and from me, in connection with the transaction of
> public business, is subject to the North Carolina Public Records Law and may
> be disclosed to third parties.
>
>
> *From:* cisco-voip-bounces at puck.nether.net [
> mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
> *On Behalf Of *Jason Aarons (US)
> *Sent:* Tuesday, March 09, 2010 9:25 AM
> *To:* Gregory Wenzel; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Can the group recommend best 3rd party call
> detailrecords software
>
> I liked InforTel,  it was good for the money, but others might favor
> something else.  They were the only cdr vendor at Networkers in 2001 and
> affordable compared to Mind CTI.
>
> http://www.isi-info.com/solutions/CiscoCallAccounting.htm
> http://www.mindcti.com/index.asp
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [
> mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
> *On Behalf Of *Gregory Wenzel
> *Sent:* Tuesday, March 09, 2010 9:13 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Can the group recommend best 3rd party call
> detailrecords software
>
>
> what are some of the best 3rd party reporting software for cdr's available
>
> ease of use, customized reporting, longevity etc
>
>
>
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-- 

Cheers,

Tim
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