[cisco-voip] Message Monitor in Cisco Unity Connection

Jonathan Charles jonvoip at gmail.com
Thu Jan 16 19:29:10 EST 2014


Unified Messaging is prohibited by corporate policy (voicemails in email
become discoverable); Jabber would require CUPS/Webex and does not
replicate the functionality (just the Visual Voicemail portion, which is
supported in CUC anyway)...

Anyone have a path forward here?


Jonathan


On Wed, Jan 15, 2014 at 6:29 PM, Nick Matthews <matthnick at gmail.com> wrote:

> You may want to look at visual voicemail via Jabber or Intelligent
> Notifications or Unified Messaging. Most of the companies I work with have
> found acceptable user adoption with one of those 3. Personally I just
> right-click delete all of my voicemails directly from Jabber. I'm not
> familiar with any third party solutions that have something similar because
> the primary voicemail interface is no longer the phone in my opinion.
>
> -nick
>
>
> On Wed, Jan 15, 2014 at 6:31 PM, Jonathan Charles <jonvoip at gmail.com>wrote:
>
>> OK, I need a roadmap, or a replacement product.
>>
>>
>> On Wed, Jan 15, 2014 at 5:17 PM, Justin Steinberg <jsteinberg at gmail.com>wrote:
>>
>>> no possible; this feature does not exist on unity connection
>>>
>>>
>>>  On Wed, Jan 15, 2014 at 5:32 PM, Jonathan Charles <jonvoip at gmail.com>wrote:
>>>
>>>> Upgrading a customer from Unity 7.0 to Connection 8.6.2
>>>>
>>>> They depend on Message Monitor, nearly everyone uses it. However, I can
>>>> find no process or documentation on how to configure it; and it appears
>>>> Cisco no longer supports it.
>>>>
>>>> First off, why?
>>>>
>>>> Second, what work around is there to get the feature back?
>>>>
>>>>
>>>>
>>>> Jonathan
>>>>
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>>>>
>>>>
>>>
>>
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>>
>
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