Jared Mauch
8285 Reese Ln
Ann Arbor, MI 48103-9753
W (313) 506-4307 H (734) 332-7948
E-Mail: jared@puck.nether.net

Experienced, versatile computer systems specialist with the ability to learn and apply technical knowledge quickly and strong troubleshooting and problem-solving skills. Seeking a challenging, position in the information systems field where my motivation and diverse skills will help an organization reach its goals.

Technical Skills

Hardware

  • Cisco Routers (2500 series through 12000 series)
  • Juniper Routers (M10/20/40/160/T320/T640 series)
  • Fore ATM Switches (asx200, asx1000)

    Software

  • 9 Years operational experience with Cisco router software
  • 5 Years operational experience with Juniper router software
  • 4 Years operational experience with Foundry product software

    Programming

  • C, Pascal, and Unix scripting in Bourne and C Shells
  • PERL programming experience
  • Experience with PostgreSQL, MySQL and other relational databases

    Experience

    NTT America (Previously called NTT/VERIO) October 2000 - Present
    Network Engineering and Operations

  • Operated the NTT/VERIO global IP network
  • Test, Evaluate, Deploy and operate Cisco and Juniper routers and software
  • Work closely with vendors to resolve software defects
  • Work closely with NOC and other business units to resolve issues
  • Participated in deployment of IPv6 and multicast service to customers
  • Participate in product testing and deployment
  • Advise on overall network security policy
  • Experience in tracking DoS attacks, botnets and other network impacting malware
  • Participate in National Security/Emergency Preparedness planning for NGN

    Voyager.Net July 1998 - October 2000
    4660 S. Hagadorn Road
    Suite 320
    East Lansing, Michigan, 48823
    Systems and Network Engineer

  • Involved in integration of various networks that our company has acquired, including AS roll's and router hardware and software syncronization
  • Performed peer code reviews
  • Coordination of peering agreements
  • Implemented new mail and pop servers to improve customer performance
  • Upgraded and reconfigured systems to improve reliability and performance
  • Provided second and third level support to customer service engineers and customers
  • Train and advise Voyager.net staff members in the use of all internal hardware and software.

    QualNet (Internet Access Group, CICNet)
    (Acquired by Verio early 1999)     		August 1997 - July 1998
    1315 Euclid Avenue, 2nd Floor
    Cleveland, OH, 44115
    Network Engineer

  • Internet Access Group acquired CICNet in August 1997
  • Worked closely with vendors such as Cisco Systems in developing, testing and deploying of new technologies.
  • Responsible for providing engineering support to the operational engineering staff.
  • Telecommuted with the rest of the Network Engineer Team to help plan, design, and execute network merge between IAGNet, CICNet, including backbone AS roll, igp synchronization.

    CICNet, Inc. September 1995 - August 1997
    2901 Hubbard
    Ann Arbor, MI 48105
    Computer Systems Consultant I

    Primary 24 hour on-call responsibility for the maintenance and troubleshooting of CICNet core and client Cisco routers of various models running various OS code utilizing routing protocols such as Statics, RIP, OSPF, BGP, IGRP, and EIGRP.

  • Provide technical support for CICNet 24 hour Network Operations Center.

  • Perform IP address delegation and act as an interface for the InterNIC.

  • Provide customer service including technical support for routing, LAN topology, IP addressing and subnetting, DNS, SMTP, POP3, IMAP, RADIUS, TACACS, Kerberos, and AFS.

  • Configure and maintain CICNet Usenet Newsfeed and reader services. Troubleshoot client news server configuations.

  • Configure Multicast (DVMRP, Dense Mode, Sparse mode and Sparse Dense Mode) across backbone networks for transit, including deployment of Ciscos mBGP software

  • Troubleshoot client equipment including UNIX systems, software and hardware.

  • Configure, test, and ship client UNIX replacement equipment as needed

  • Perform client and CICNet core router operating system upgrades.

  • Maintain and improve CICNet client contact information database.

  • Make recommendations on CICNet contract development matters.

  • Train and advise CICNet staff members in the use of all internal hardware and software.

  • Evaluate, select, and purchase hardware and software

  • Provide primary PC and UNIX support and system administration for CICNet staff equipment.

  • Perform Postmaster and Hostmaster duties, including delegations.

  • Interface with customers, potential customers, and internal sales staff to provide information on CICNet technical products and services.

  • Work with CICNet accounting department to ensure accurate billing for technical services.

    Competitive Computer Systems February 1994 - August 1995
    2839 Boardwalk
    Ann Arbor, MI, 48104

    Computer Technician. Built, repaired and upgraded computers, including new technology systems,such as Pentiums, 486s, and other equipment. Installed and maintained software including DOS, Microsoft Windows 3.1, OS/2, and Linux, including onsite customer support.

    Arbornet, Inc.
    A 501(c)3 corporation     		July 1993 - April 1995
    1100 North Main
    Ann Arbor, MI 48104

  • Served on board of directors for a portion of this time
  • Volunteer technician. Installed and maintained Unix-based computer systems.
  • Provided user support and technical assistance.

    Education

    Ypsilanti High School
    Diploma, 1994

    References available upon request