Frequently Asked Questions

Q: Why do I need a secondary dns server?
A: You want to have (at least) TWO different DNS servers in two different physical locations. This will help you if your primary dns server experiences a power outage or some sort of problem related to network connectivity.
We are located in Chicago, IL. Avoid having your primary and secondary servers being in the same metropolitan area (So anywhere in Chicago metro area would be a bad choice if you decide to use our service).

If the location changes, we will send you a notice to the e-mail address on file.

Q: Why do you not provide primary dns?
A: Primary dns zone files require a large amount of "zone file" maintence that we are unable to provide via a FREE service.

Q: What makes a good secondary server?
A: You want to read rfc2182.txt

Q: What do I add to my zone file for this to work?
A: Good question, you would add a line after your SOA record that says:

	IN	NS	puck.nether.net.

You do *NOT* need to add an IP address of our system to your zone files, but you should permit zone transfers from IPv4 204.42.254.5 and IPv6 2001:418:3f4::5. The software will alert you if we are unable to transfer, and may not allow the addition of the domain.

Q: Do you support IPv6?
A: The nameserver software and IP stack support IPv6. IPv6 transfers will come from 2001:418:3f4::5.

Q: What is our Legal Disclaimer?
A: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.