In addition to what Mark suggested, we include a 'sho tech' when we open the TAC with Cisco.
Michelle
-----Original Message-----
From: Mark Pace Balzan
To: Tejal Shah; cisco-nsp@puck.nether.net%inter2
Sent: 6/8/2002 10:13 AM
Subject: RE: [nsp] How to get the information regarding router crash and reboot reason
Importance: Low
my 2cents worth:
crashinfo file is written to bootflash. make sure you have enough space
there ideally before it crashes!
sh bootflash: to view bootflash contents
more bootflash:crashinfo-<timestamp> to view the crashinfo file or tftp
it
a sh ver and sh stack should also give you some info, which u can put
into
cisco stack decoder on cco
tac may also ask for a sh region
hope that helps
cheers
Mark
> -----Original Message-----
> From: Tejal Shah [mailto:tejal.shah@surat.iqara.net]
> Sent: 08 June 2002 15:19
> To: cisco-nsp@puck.nether.net
> Subject: [nsp] How to get the information regarding router crash and
> reboot reason
>
>
> Dear all
> i want to know how can we get the reboot history / reason
> of the router reboot and hanging . Also tell me how to get
> crash info of a router
> We are using ubr 7246 vxr
> thanks
> tejal
>
>
> Go To http://www.iqara.net
>
>
This archive was generated by hypermail 2b29 : Sun Aug 04 2002 - 04:11:59 EDT